check the login account of that service program -- it may not have permissions to do that. Also service programs do not have a console, so it might be waiting for someone to press the button in a message box which can not be displayed.
I don't see the purpose of launching installation programs from a service program anyway. I know I would not want a service program automatically installing something on my computer without my explicit instructions to do so.
Ancient Dragon
Retired & Loving It
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