Hi erlene and welcome to DaniWeb

You have posted in the Game Development forum which is a forum for discussing game programming. I think you will have a better response from one of the tech forums on this site.

I will say though that there are a number of things that could be happening. I think most likely there is a problem with your video card (just a guess). Try running the game on lower quality graphics and see if this helps you.

Good luck

Maybe the quality of the game and/or the features of the game is
not supported by your video card.

wow, thanks for your sharing !!

SNIP