Search DaniWeb - helpdesk

Re: Helpdesk 16 Years Ago by coolraj003 I think what he means is if someone start at the helpdesk support then is it possible for them to get into the Networking side of IT? The answer would be Why not? I mean from helpdesk support anything in IT is possible given your backgrond allows for it. Raj Helpdesk 16 Years Ago by theoabhishek Hi, Does this helpdesk job helps to comeup in networking stream.........? Re: Helpdesk 16 Years Ago by jbennet can you rephrase your question i dont understand Re: Helpdesk 16 Years Ago by dirt14 confused Re: Helpdesk 16 Years Ago by sittas87 Hey Actually you will be somewhat "forced" to get into the networking side.cos the problem your client/user has might escalate from you suspecting missing print driver to printer connection, enabling you to get to server side------And Whalla.....Networking-------- So yes...Its a definite asp.net helpdesk form 16 Years Ago by ForestTech … message = new MailMessage(txtEmail.Text, "helpdesk@mailserver.com", "Helpdesk Request", comment.Text); SmtpClient txtEmailClient = …System.Net.NetworkCredential SMTPUserInfo = new System.Net.NetworkCredential("helpdesk@mailserver.com", "password"); txtEmailClient.UseDefaultCredentials… DNS Record - point to server/helpdesk 16 Years Ago by Duki Hey guys, I have [URL="http://www.spiceworks.com"]spiceworks[/URL] setup on our servers at work and need to setup some dns record to give them friendly names. Right now, we access the helpdesk via server:9000 in a web browser, but I would like to make the access name something along the lines of server/helpdesk. any help? Best PHP framework for a Helpdesk System 13 Years Ago by inblues Please to develop a helpdesk ticketing system using PHP and need some advice on which PHP framework is the best for this purpose. The helpdesk system will have public area wihtout user login, user login area to post ticket and support team login area to support the ticket. Re: Is there a free ready to use helpdesk software? 16 Years Ago by DimaYasny what exactly do you want the helpdesk software to do? I have been using the simple bugzilla … active directory and in internal DNS A record of "helpdesk.domain.local" so that users would know where to… Re: Best PHP framework for a Helpdesk System 12 Years Ago by raddia I used PHPKode helpdesk X, which is written in PHP and MySQL, It is a nice [URL="http://www.phphelpdesk.org/"]help desk software[/URL]. More info you can check: http://www.phphelpdesk.org/ remote helpdesk software 20 Years Ago by diggy27m Does anybody have exp using any of the remote desktop/helpdesk software?? I'm forever fixing my familys computers currently using remote assistance through xp, what my question was is there a better program to do this?? Is there a free ready to use helpdesk software? 16 Years Ago by Elisamark … are growing rapidly and we are in need of a helpdesk software which would not need customization to suit our needs… Helpdesk Software 11 Years Ago by MaddTechwf I've been scowering the web for a good 3 hours this morning looking for an alternative to our OSTicket installation. I've looked at quite a few items. I have some requirements that I'm basing my selection on. * LDAP Integration (**Not a deal breaker**) * Email Notification (**When an ticket is recieved, and when a ticket is updated**) * Email … Re: Helpdesk Software 11 Years Ago by stultuske not really the right place to ask this, I guess. Re: Helpdesk Software 11 Years Ago by reconnect Hello Stultuske, Maybe this is what you are looking for, don't get confused there is a free and a paid version http://www.otrs.com/en/ Its a lot of work but then you have something. Paul Re: Best PHP framework for a Helpdesk System 13 Years Ago by diafol I used one in the past: [url]http://www.daniweb.com/web-development/php/threads/203207[/url] I don't know if that fits with your system. Doesn't use a framework either. Re: Is there a free ready to use helpdesk software? 16 Years Ago by stumpy124 You might want to check out the [URL="http://www.opensourcehelpdesklist.com"]open source help desk list[/URL]. Re: Is there a free ready to use helpdesk software? 16 Years Ago by bill.jeffs you'll probably find that the open source programmes are better than the ones used commercially anyway.. i work in IT Support and the system we use (peregrine) has so many problems we need a separate support team to support it lol total newb needs help with PHP pls... 15 Years Ago by JukesK … $startRow_Recordset1 = $pageNum_Recordset1 * $maxRows_Recordset1; mysql_select_db($database_helpdesk, $helpdesk); $query_Recordset1 = "SELECT admin_user, `update`, status…; break; } return $theValue; } } mysql_select_db($database_helpdesk, $helpdesk); $query_Recordset1 = "SELECT admin_user, `update`, status, opened… Re: total newb needs help with PHP pls... 15 Years Ago by JukesK …(isset($date2)) { $date2_Recordset1 = $date2; } mysql_select_db($database_helpdesk, $helpdesk); $query_Recordset1 = sprintf("SELECT admin_user, `update`, status, opened… "date")); $Recordset1 = mysql_query($query_Recordset1, $helpdesk) or die(mysql_error()); $row_Recordset1 = mysql_fetch_assoc($Recordset1); $… problem in mail system 11 Years Ago by naru vaishnaw …'] . " status: " . $_POST['status'] ; $message.= " Thank you Regards, Helpdesk "; $sent = mail($to,$subject, $message ) ; if($sent) {print "… Form Not Inserting Data Into Database - C# 14 Years Ago by twilitegxa … SqlConnection(connectionString); comm = new SqlCommand("INSERT INTO HelpDesk (EmployeeID, StationNumber, " + "CategoryID, …conn.Open(); comm.ExecuteNonQuery(); Response.Redirect("HelpDesk.aspx"); } catch { dbErrorMessage.Text =… Re: Form Not Inserting Data Into Database - C# 14 Years Ago by twilitegxa …] using conn try { conn.Open(); comm.ExecuteNonQuery(); Response.Redirect("HelpDesk.aspx"); } catch { dbErrorMessage.Text = "Error submitting the help… Popup Menu Hiding under flash swf features bar 14 Years Ago by m-hrt …;</td> <td><a href="helpdesk.html" onmouseout="MM_swapImgRestore()" onmouseover="MM_swapImage('navigation_menu_r1_c10….T Services</a> | <a href="helpdesk.html">Helpdesk</a> | <a href="staff… radio button ASP question?? 18 Years Ago by djbsabkcb …;<STRONG><var>eLMS </var>Helpdesk</STRONG></h1> <form> <… email to the <var>eLMS </var>Helpdesk regarding a concern or problem you experienced with the new… radio button ASP question?? 18 Years Ago by djbsabkcb …;<STRONG><var>eLMS </var>Helpdesk</STRONG></h1> <form> <… email to the <var>eLMS </var>Helpdesk regarding a concern or problem you experienced with the new… radio button no display?? 18 Years Ago by djbsabkcb …;<STRONG><var>eLMS </var>Helpdesk</STRONG></h1> <form> <… email to the <var>eLMS </var>Helpdesk regarding a concern or problem you experienced with the new… Help needed if anyone knows 16 Years Ago by Riazansar … = fopen($mailmsg,"w"); fputs($email,"From: UNO Helpdesk <unohelpdesk@mail.unomaha.edu>\n"); fputs($email…($email,"$special\n\n"); fputs($email,"UNO Helpdesk\n"); fputs($email,"unohelpdesk@mail.unomaha.edu\n… IExplorer\Defender\updates issues 16 Years Ago by EdWeb … - DPF: {4531AB38-01E8-4A1C-B3A7-7CDFBDB02CE0} (DNA Helpdesk Remote Control Ax) - [url]http://build1/helpdesk/rcax.cab[/url] O16 - DPF: {6414512B-B978… DNS Records 16 Years Ago by Duki Anyone want to show me how to create a DNS record/records that will allow our users on the local network type something to the effect of: server1/helpdesk and be able to connect to server1:9000/helpdesk ?