Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by happygeek …, merged the Prime next day delivery subscription service with the Lovefilm movie streaming subscription service. A natural pairing if ever there…-right") If I had wanted to stream movies via Lovefilm I would have subscribed to the £4.99 per month… Connecting to an old TV Hardware and Software Hardware by MiketheBook I have an old heavy analog tube TV that we can't watch TV on but I would like to be able to connect my laptop to it to watch internet LoveFilm movies. The TV only has scart sockets. Is this possible please? Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by Chrissy_1 **Lucie Marie**:I understand you have been upset by the current changes in Amazon Prime. **Me**:Me and many others. So...should I cancel my Prime membership? **Lucie Marie**:I have checked on your account and can see that your Amazon Prime will end on Saturday, 27 September 2014. **Me**:yup **Lucie Marie**:We would like you to better enjoy the new … Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by Chrissy_1 The delay when I asked for the cost of the 3 month extension (which I'm still waiting to see) was either because Lucie was checking with a supervisor or she was playing Candy Crush Saga. Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by happygeek I've heard of people being offered a year at the existing membership price in order to 'try it out' and guess the free three monther is another tool in the stop this from looking like a massive fail box. Won't work, of course, as people are not stupid and will simply move away when the freebie period ends. There is plenty of competition out there … Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by raymirey I think Amazon as a company has been going downhill when it comes to listening to it's customers. From charging prime accounts automatically to members that aren't interested to raising the price of membership, they aren't as bright as they might seem. Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by Richard_14 There are NO subtitle (Closed Caption) options on ANY of the Amazon Prime Instant programmes. I am Hearing Impaired and I HAVE to have them. I won't be reniwing my Prime Account. Re: Amazon: a prime example of how not to retain loyal customers Digital Media Digital Marketing by Richard_14 Stick with NETFLIX if you want video streaming. Re: Connecting to an old TV Hardware and Software Hardware by JorgeM Yes, it is possible. Do a search for "USB to Scart" adapter. Re: Connecting to an old TV Hardware and Software Hardware by PhilEaton Yes, I use a similar configuration but with the old RCA input type. You will need a converter box/cable. It is hefty and often requires it's own power supply. I know it's probably not much help to you, but it is easiest to just buy a newer tv and conect VGA to HDMI, or even HDMI to HDMI if your laptop has that. Here is an example: http://…