hi,im new here and REALLY NEED HELP,SUDDENLY MY COMPUTER IS INFECTED AND MY COMPUTER SAYS "A FATAL ERROR IN IE HAS OCCURED AT 0028:C0011E36 IN VXD VMM<01>+00010E36.ERROR WAS CAUSED BY TROJAN-SPY.HTML.SMITFRAUD.c" i dont what is that and really needed help because my computer cant function in normal mode,i have hijack this and pocket killbox.could someone help me please :cry:
blackcat
0
Newbie Poster
dlh6213
27
Posting Maven
Team Colleague
Hi blackcat, welcome to DaniWeb :D
I've split your post into it's own thread per the site rules, "Every question or new thought should have its own thread. Replies to a previous post should be thread replies to that particular thread. Do not piggyback threads by posting your question as a reply to another question," found here: http://www.daniweb.com/techtalkforums/faq.php?faq=daniweb_faq
First of all, boot into Safe Mode and do a search for these files and delete any instances found (be sure your system is set up to show Hidden files and folders):
param32.dll
guninst.exe
popup_bl.dll
systr.dll
svrhost.exe
If any could not be deleted, (most likely param32.dll), run Pocket Killbox and paste the full file path of file in the box and click on Delete on Reboot. Click on the button with the red circle and an X in the middle; you will get a message saying File will be deleted on next reboot, Process and Reboot now?, Click Yes to reboot (normally). Note: the 'file path' will be something like C:\WINDOWS\System32\param32.dll
Delete any icons from your desktop that you didn't put there yourself and empty your Recycle Bin.
Close any open browser windows, 'Scan and Save Log' with hijackthis, copy and paste the log in this thread please. Let us know if you found any of the files mentioned.
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