I am a student on my year work placement and I have been asked to develop a web based database for a company. I think my design is ok but I am a bit confused in a part...
The company wish to save emails in the database to and from customers, is this possible or how would i go about doing this? I have read quite a lot but i can't find anything that is what i need. It is not that the emails will hold information for an order specifically, there will not ba a email form or template, just generally saving the messages and dates etc. so other members of staff know what has been said to the customer etc.
Thanks but, how would I make the connection between the database and Outlook?
I'm beginning to think, I'm thinking about this problem is more complicated than it is.
The best thing to do is to ask for clarification, if they want you to integrate it into Outlook or their e-mail server I think thats a bit beyond just Database design.
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