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Newbie e-mail functionality question

I'm new to FileMaker Pro and am very very puzzled. The words E-Mail Campaign Manager suggested it would have powerful tooks to send e-mails.

However, my staff seem to be unable to find a way to sort e.g., for all "journalists" in "Taiwan", and then send emails to all the records that come up. They say we have to create special groups for mailing - its called an email campaign - and then add the records one by one, and then mail.

Can someone reassure me that they have got it wrong? Where can I find guidance on this? The standard documentation seems totally lacking on this issue. I find it hard to believe that such a popular program would have set itself up to make it impossible to sort records prior to an e-mail send. It's surely just a question of us finding out how to do this.

Thanks.

MatthewPollock
Newbie Poster
1 post since Dec 2006
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