You need to understand that a salted hash is irreversible (without the original text and salt). Thats the point of it.
You either need to generate them a new password and send it to them or give them access to a reset password page on your site.
By the reset password page, I mean you need to send them a link with a unique code only for them. I also set a cookie with another random string and compare the two with the database entry. If they match then they put in their new password.
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Nearly a Posting Virtuoso
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since Jun 2007