Call their tech support. It could be anythig from the browser you are using to their site is broken. You get what you paid for and if you are trying to get a site for free then I would not count on the support being the greatest.
rch1231
Veteran Poster
1,040 posts since Sep 2009
Reputation Points: 142
Solved Threads: 154
Skill Endorsements: 12
Dani
The Queen of DaniWeb
21,359 posts since Feb 2002
Reputation Points: 1,555
Solved Threads: 368
Skill Endorsements: 122