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Digital Image Pro 'hangs up'

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Mary Ann Wright
Newbie Poster
1 post since Jan 2004
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Hi!

I'm delighted to have found your site!

Here's the issue:

After initalizing Digital Image Pro 7, it hangs up when I attempt to access the open files icon.

The error message and details are as follows:
szAppName : Pip.exe szAppVer : 7.0.709.0 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

C:\DOCUME~1\MARYAN~1\LOCALS~1\Temp\WERD8B.tmp.dir00\Pip.exe.mdmp

C:\DOCUME~1\MARYAN~1\LOCALS~1\Temp\WERD8B.tmp.dir00\appcompat.txt


You would make my DAY (YEAR!) by helping me correct this issue.

Thanks in advance!!
Mary Ann Wright

PS: I have scoured the MS site for this error and fix and surprise! no info to be found

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DaveSW
Master Poster
747 posts since Jul 2004
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Hi
Looks like an awkward issue. Maybe as a temporary fix you could try using a free editor just to keep you running:
e.g. www.gimp.org or www.irfanview.com

I've tried googling the issue and the information I've seen generally has no fix...
So far the most helpful option I've seen is reinstalling the software, but slim hopes there I'm afraid!

Have you recently installed/updated some software? Particularly internet firewalls/security/antivirus?

Best Wishes
Dave

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