website test needed with Vista and IE

[SolidSolutions]

http://www.mfwbooks.com/products/M50/60/0/0/1

I need some help testing this link with Vista and IE. I have a customer who can get to any page on our website, but when accessing this page, the page doesn't load and the connection to her internet is shut down.

Thank you!

[inplainsite]

First of all it shouldn't matter if it is in Vista or some other OS as long as the browsers are the same version. The OS isn't the element that is rendering the website to the end user. That is the job of the browser.

Second, This sounds like there is something wrong with the customers computer not your website. I find it hard to believe that your website is shutting down their network connections.

[SolidSolutions]

Thanks for the info inplainsite.

However, in trying to explain to the customer that all our tests on different browsers were not showing any problems, I could not satisfy her with us not having any tests on Vista platform. It would help me to be able to explain to her it really is most likely her computer. Not that she will accept that either because ours is the only site that happens to her on, and only on that page so from her viewpoint it is something wrong with our page.

Anyway, I'd appreciate any verifications and other insights.