Your client should be taught why not to send html emails.
This could be:
- An ISP restriction on file size.
- An email client rendering the container too small to show the image.
- A firewall acting.
- An accessibility setting is suppressing backgrounds for text legibility.
Reputation Points: 730
Solved Threads: 181
Nearly a Senior Poster
Offline 3,314 posts
since Jan 2007