A friend of mine just purchased a brand-new Dell computer with an HP 1012 Laserjet printer. The printer installs with no problems, but only prints a blank page. I have tried all of the drivers on the printer CD to no avail. He somehow ended up installing 3 copies of the printer (when the first installation only printed a blank page, he tried installing again and again); now, one of the copies of the printer is permanently stuck in a "deleting" state with a full queue.
Two questions:
1) Could it possibly be the printer cartridge that is bad, rather than the printer?
2) How can I delete the one installation of the printer that is stuck in a state of being deleted?
Any help would be greatly appreciated! Thank you!
whiskeyjar2005
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Recommended Answers
Jump to PostIt almost sounds like a shipping tape on the fuser that is supposed to be removed before operation.
Have you pulled the toner cartridge out and checked it..
Jump to PostMismajor...
Unplug your printer from the PC...Hold the paper feed button down and turn on the power.
The printer should do a self test when you let the button go.This will tell you if the problem is in the printer or the PC/driver.
I could …
Jump to PostHello everybody. Try this
go to the printer properties by right clicking the printer icon on Printer & Faxes.
Go to Advanced Options and select the option that reads Print Directly to the Printer.
It worked for me :p . the rpinter was not rpinting from Word …
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