I have an active link on my hotmail for some music I purchased and downloaded and I can't get it to open. It is from an aerobics music company so it is music I should be able to download and put in itunes so I can use it. It was suggested to copy and paste into another browser, when I did that into google, it did not do anything. I just don't know how to get it to open. I also have firefox on my computer. I am not a computer person, have tried to google this question and just am not finding an answer that is helping. help please! lol.