Well I am currently an IT student... I'm attending courses online. I actually found this community while trying to help a friend with a computer problem. I am kind of hoping that someone here may be able to help... His internet was shut off briefly today. Ever since it was turned back on this afternoon, he hasn't been able to get into any programs. When he first got online he as able to use Yahoo IM. But now he can't even use that. He's run a virus scan w/Norton, but nothing shows up. No program will open. I was thinking a virus/worm that had stayed dormant, but I'm not sure... He's running Windows XP. He thinks it may have something to do with Winamp that he downloaded or maybe Java. I know that a few weeks ago, I had a similar problem with my computer after downloading Java. But I was able to uninstall it. He isn't even able to do that.
Any suggestions?
kristi