Just would like to know, is there such thing as a computer or IT related urban legend and has there been any truth about it. Do mind, it up to you if you believe in such things...As for me, I'm still wandering. ;P
True story -- September 1947, Grace Hooper at Harvard University.
Actually, the truth is fuzzier than that. While the bug shorting out some circuitry in the computer is true. It seems Grace Hooper got that term because people had already been calling electrical circuitry problems bugs. Thus, maybe she was the first to tie it into a computer, but she did not coin the term when it comes to electric equipment.
Help Desk: Customer Support Center, How may I help you?
Customer: My cup holder broke and I want it replaced
HD: <??> Sir, I am not sure what you mean; could you please restate the problem?
C: You know, you press the button and the cup holder slides out - well, it broke off and I want it replaced.
HD:<muffled rofl> Sir, you are in luck - our specialist just walked in the door, I am going to put you on speaker now please repeat the problem.
C:Look, I just want you to replace my cupholder!