Hi all,
I didn't see any other forum I could place this in, so here it goes...
I am using a Help Desk feature on my site right now & I'm not too thrilled with their level of service.
When I researched this a few months ago, a lot of them didn't return e-mails or the communication wasn't fluid b/c a lot seem to be overseas.
Does anyone know of a good company that provides help desk that isn't expensive?
Thanks so much & have a great wknd.
Michelle :)
Jump to PostIf you have the money i would recomend deskpro. :)
Jump to PostAnother one to consider is http://www.cerberusweb.com/ ... They also have a Free One eMail License :P You can expand with the need!!!
Jump to PostI noticed a lot of webmaster forums all started using Kayako eSupport recently. I'm actually surprised what the current fad is :)
Perl Desk or Kayako
I think I miscalled it. Is it a help desk or online support application?
Where do you get Perl Desk from?
Thanks
Michelle
If you have the money i would recomend deskpro. :)
Another one to consider is http://www.cerberusweb.com/ ... They also have a Free One eMail License :P You can expand with the need!!!
I noticed a lot of webmaster forums all started using Kayako eSupport recently. I'm actually surprised what the current fad is :)
I noticed a lot of webmaster forums all started using Kayako eSupport recently. I'm actually surprised what the current fad is :)
All? Correct me if I am wrong but the only one I see using it is webhostingtalk.com :D
Devshed as well now :)
So many suggestions for helpdesk tools, thanks, it was helpful to me too.
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