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Welcome to the May 2018 edition of the DaniWeb Digest

We are going to kick the newsletter off this month with a virtual question and answer session. This has been inspired by a recent message that landed in the management inbox asking where the support link for DaniWeb users could be found. The answer to that question is actually very easy: DaniWeb is the support link. After all, are we not a database of archived questions and answers covering just about every programming, development and tech question you can think of? Are we not also the access gateway to a membership bursting with veteran experts just ready and waiting to help you out? If, by support link, you mean where can you report bugs, make suggestions about the user interface (as long as they are polite ones of course) and ask for advice about your account and so on, then the answer is our Community Feedback section. Make sure you give your post a relevant and explanatory title, that it's correctly tagged and is clear in what is being asked, and someone will be along to help you out before you know it.

If, on the other hand, you were after support by way of dealing with inappropriate behaviour by another member such as an abusive or spammy post for example, then the best avenue of approach is to flag the relevant post for the attention of the moderating team. Quite literally flag it, as it happens, by clicking the little flag that can be found to the right of every post. Complete the reason for flagging and hit return, then it will immediately be put before our team of volunteer moderators so the first to see it can deal with it as quickly as possible.

Here's another question that cropped up recently: why can't I edit my post? The good news is that, actually, you can. However, the edit window is set at just 30 minutes after which time user-edits are not possible. Why so? Well, if users were able to edit or delete their posts at will, DaniWeb could soon end up with broken threads that make no sense with parts of the conversation missing. Worse yet, threads that members had helped out with could be vaped at the press of a button. That wouldn't be fair on those people who devoted time, energy and expertise to helping solve your problem. One counter question that we get to this quite regularly is this isn't fair on the poster as they may not want their question to be discovered on Google, for example. Here's the thing, this is the Internet baby: if you don't want people to find your question then don't post it online. Think before you post, in other words. You can always contact a moderator to request editing after the 30 minute window, but it's at the discretion of the moderating team as to whether this will be done or not. If you have asked a question that is, in fact, a homework assignment and people have helped with that then we won't delete it simply so that you don't get in trouble with your teacher when they find out.

Here's a question we don't get asked at DaniWeb, but perhaps it's one that should be asked of yourself as a member before you post something: is this spam? The chances are pretty high that if you are reading this then no, you are not a spammer. Or at least not an intentional one, most of which are automated bots or the human equivalent of such a soulless device. But maybe, just maybe, you are an unintentional spammer. How so? Understanding what the DaniWeb definition of a spam posting is remains key to avoiding finding yourself in this embarrassing position. If you cut and paste answers from other sites, rather than use your own experience to answer them, then you are spamming the site. Such posts don't have to include a link connected to some keyword, or have a signature file publicising some service operated by the poster, although these do make identifying them as spam a much more obvious thing. It's easy to see how the moderators might think you are a spammer yourself if you follow their patterns of work. Then there's the rather straightforward use of DaniWeb forums simply and purely as a vehicle simply to advertise your products or services. If you want to advertise with us, we have plenty of information about our rates here. Of course, if your product or service is directly related to the question being asked, and genuinely helps to solve the problem being faced, then it is acceptable to reference it within your answer to that posting. Our moderators are, however, well versed in spotting blatant advertising posing as a genuine response and will deal with it accordingly.

So what about posts with a genuine signature (using the system process for adding one via your user control panel rather than including a pseudo-sig in your posting) advertising your business then, does that make you a spammer? Nope, not at all. We all like to say something about ourselves, beyond the impression given by our contributions to the community of course. That's where the signature file comes in, which enables members to say something and include a link to their website or somewhere else interesting if they wish. Remember that posts only made in order to expose a signature are pretty easy to spot and once again are against DaniWeb community rules and considered as spam.

And finally, we have one question ask you: if you've not been over to DaniWeb recently why is that? If you can recall the help you got with a problem you had, then maybe we could tempt you to return and pay that back by helping someone else? If not, then maybe recommend us to someone who has a problem that needs solving? Or how about writing a tutorial to help others, or just popping in to say hello and letting us know how you are getting on? Once a part of the DaniWeb family, always a part of the DaniWeb family, so don't be a stranger...

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