For starters, I do not support Apple products, but my ex-wife purchased an iPod for our 12 yr old daughter recently and my daughter proceeded to take it to school, where it was then stolen from her backback during gym class. The thief being unable to gain access to the device because of the passcode lock, calls Apple support claiming they forgot their password. Apple without proof of ownership, email, phone number, address, nothing but the serial number from the back of the device; unlocked it for this person. Upon finding out that her iPod was stolen I thought to take advantage of all that Apple ant-theft support they are so proud of. I was asked for my phone number, email address, serial number of the device, and my duaghters Apple Id and password. After reporting it stolen the "genious" saw that the device had recently been unlocked by another Apple "genious" recently. He admitted to me on the phone that what had happend was not regular practice at Apple. I am sorry but Apple has lost what little bit of hope they had to ever win me over. If I had been able to make use of the ant-theft support and recover my daughters iPod. I would be saying nice things right now. Another Apple flaw that keeps me away. Closed systems for closed thinkers.
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Jump to PostYou can't really blame a full company for a problem... you'd blame whomever was on the other end (the one that didn't follow the rules and unlocked the iPod)...
Samething happened to my friend when he lost his macbook pro (the new one)...
Jump to PostOr, even, blame the person who stole the thing...
Jump to PostHaha, that's also true :)
Nice avatar happygeek, why'd you have to change it though... your other one was awesome
Jump to Postthe blame is on Apple ,all there employes or employes of a contracted call center are responsable to/for Apple,they are Apple ,classic excample of "if it happen to you" ,you would be blaming apple too
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