Hi, I have a Gateway Solo 1450 laptop and it seems to have a repeated problem with the power port breaking off inside the computer or loosening. Gateway will "fix" it for about $250 each time it breaks. This is the THIRD time it's broken and once again, Gateway's customer service people deny that this is an issue of poor design. However, I've noticed that LOTS of people with Gateway laptops have had this problem, so I believe it IS a problem with Gateway's power supply design. I am looking for all people who have had this problem because if we all come together, we can insist that Gateway fix it without us having to pay so much money each time. For me, it's not even about the money as it is the inconvenience of having to mail my laptop to them and then not having it to use. If you have had a similar problem with a gateway, please let me know. Thanks!
Recommended Answers
Jump to PostI am looking for all people who have had this problem because if we all come together, we can insist that Gateway fix it without us having to pay so much money each time.
I know, it can be very frustrating and aggrevating to buy a computer that keeps breaking …
Jump to Postin relation to 1)
all batteries eventually get into a state where they hold no charge - thats the way they are - with everyday use its 2/3 years
2 and 3 sound like the problem most ppl are experiencing though
Jump to PostI don't have a gateway lap top but I just saw this link in google -
Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard ( June 19, 2007)
http://www.cpsc.gov/cpscpub/prerel/prhtml07/07219.htmlConsumer Contact: For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 …
Jump to PostI'm sure it doesn't break just by looking at it. Maybe you are too rough with your laptop or you man-handle the plug into the power port.
All 51 Replies
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.