some basic problems

[romanflux]

i just started using this other computer of ours and it had some old viruses from back in the day i'm assuming preventing it from working propperly...i cannot use aim or other messanger programs (they dont sign on as tho i'm not connected to the internet), i also cannot use kazaa or any other file sharing programs (same thing as aim) and also there are millions of pop up ads with any internet explorer window you open and it proceeds to continue with pop ups until it finally gives up and shuts down ie and you have to start over (i'm assuming that's some sort of spyware), the computer also runs a lot slower than it should with the speed of the computer and how well it's kept...can you help me?

hijack log is as follows:
Logfile of HijackThis v1.98.2
Scan saved at 3:16:40 AM, on 10/30/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\WINDOWS\System32\ghucodyc.exe
C:\documents and settings\eimo\local settings\temp\cawc.exe
C:\documents and settings\eimo\local settings\temp\xIgwU4D.exe
C:\documents and settings\eimo\local settings\temp\nJ.exe
C:\WINDOWS\System32\IEHost.exe
C:\WINDOWS\System32\dp-him.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\WINDOWS\System32\dpmfo.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\Altnet\Points Manager\Points Manager.exe
C:\Program Files\Common files\updmgr\updmgr.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\PrecisionTime\PrecisionTime.exe
C:\WINDOWS\System32\RLU.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINDOWS\System32\afrdms.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\System32\svidc32m.exe
C:\WINDOWS\System32\bdhela3k.exe
C:\Program Files\Internet Optimizer\actalert.exe
C:\WINDOWS\System32\LsxI5.exe
C:\WINDOWS\System32\Ssg9524W.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\PROGRA~1\Altnet\DOWNLO~1\adm.exe
C:\WINDOWS\explorer.exe
c:\program files\internet optimizer\sim\msbb.exe
C:\Documents and Settings\Roman\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Web_Rebates\WebRebates0.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.couldnotfind.com/search_page.html?&account_id=144440
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.livejournal.com/users/flux1100/friends/me+and+her
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?np-hklm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?np-hklm
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.html?&account_id=144440
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50171
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://default-homepage-network.com/start.cgi?np-hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: Sidesearch BHO - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1500.dll
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
O2 - BHO: twaintecObj Class - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\CxtPls\CxtPls.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem301.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Roman\Local Settings\Temp\Mvmt.dll
O2 - BHO: BHObj Class - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem218.dll
O3 - Toolbar: ISTbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - C:\Program Files\ISTbar\istbar.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: DashBar Toolbar - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - C:\Program Files\DashBar\DashBar17.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [bzbvyimllscdp] C:\WINDOWS\System32\ghucodyc.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [msbb] c:\program files\internet optimizer\sim\msbb.exe
O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [cawc] C:\documents and settings\eimo\local settings\temp\cawc.exe
O4 - HKLM\..\Run: [xIgwU4D] C:\documents and settings\eimo\local settings\temp\xIgwU4D.exe
O4 - HKLM\..\Run: [nJ] C:\documents and settings\eimo\local settings\temp\nJ.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [5W2QPK@49CXCX6] C:\WINDOWS\System32\QlsO0A55.exe
O4 - HKLM\..\Run: [3sFR3qX] dpmfo.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [RLU] C:\WINDOWS\System32\RLU.exe
O4 - HKLM\..\Run: [afrdms] C:\WINDOWS\System32\afrdms.exe
O4 - HKLM\..\Run: [svidc32m] C:\WINDOWS\System32\svidc32m.exe
O4 - HKLM\..\Run: [bdhela3k] C:\WINDOWS\System32\bdhela3k.exe
O4 - HKLM\..\Run: [snmnojax] C:\WINDOWS\snmnojax.exe
O4 - HKLM\..\RunOnce: [djtopr1150.exe] "C:\DOCUME~1\Roman\LOCALS~1\Temp\djtopr1150.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Sidesearch - {000007C6-17DF-4438-92A4-DE5537471BA3} - C:\Program Files\Lycos\Sidesearch\sidesearch1500.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_3us.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

[dlh6213]

1. As long as you have Kazaa and other P2P programs installed, they will continue to create problems. Go to Add/Remove Programs in the Control Panel and remove them. Run Kazaabegone from here to be sure all remnants of kazaa have been removed:
http://www.spychecker.com/program/kazaagone.html

2. Go to Windows Update to get all the Critical Updates for your system (don't get SP2 until after you have cleared your system of malware).

3. Before you fix anything with hijackthis, it needs to be put in a permanent folder so it can safely save backups (like c:\hjt\hijackthis.exe); right now you have it in a temp folder.

4. After you put HJT in a different folder, reboot into Safe Mode and empty the contents of all Temp and Temporary Internet folders for all users, and then reboot normally.

5. Go to Add/Remove Programs in the Control Panel and remove Web Rebates.

6. Follow the recommendations in this thread to clean up most of the remaining problems:
http://www.daniweb.com/techtalkforums/thread5690.html

7. Close all windows, scan with HJT, and post a new log.

[crunchie]

Also, Please go here for Wintools removal instructions.
Uninstall Web_Rebates from add\remove programs. P2P Networking too.

Download the PeperFix.exe tool from here:

http://downloads.subratam.org/PeperFix.exe

Click on the PeperFix.exe to launch it.

Click the Find and Fix button.

It will scan the %Systemroot% folder and locate all the peper files. You will be prompted to reboot. Reboot and it will delete the peper files.
Ensure that you are online before starting the fix. Make sure to run the fix twice.

1. Download and install Ad-Aware SE, keeping the default options. However, some of the settings will need to be changed before your first scan

2.Close ALL windows except Ad-Aware SE

3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window

1) In the ‘General’ window make sure the following are selected in green:
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)

Under Definitions:
*Prompt to udate outdated definitions - set the number of days

2) Click on the ‘Scanning’ button on the left and select in green :

Under Driver, Folders & Files:
*Scan Within Archives

Under Select drives & folders to scan -
*choose all hard drives

Under Memory & Registry: all green
*Scan Active Processes
*Scan Registry
*Deep Scan Registry
*Scan my IE favorites for banned URL’s
*Scan my Hosts file

3) Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:
*Move deleted files to recycle bin

Under Logfile Detail Level: (all green)
*include addtional object information
*DESELECT - include negligible objects information
*include environment information

Under Alternate Data Streams:
*Don't log streams smaller than 0 bytes
*Don't log ADS with the following names: CA_INOCULATEIT

4) Click the ‘Tweak’ button and select in green:

Under the ‘Scanning Engine’:
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only

Under the ‘Cleaning Engine’:
*Let Windows remove files in use at next reboot

Under the Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please do not check or make green: Include Module list in logfile

5. Click on ‘Proceed’ to save the settings.

6. Click ‘Start’

*Choose:'Perform Full System Scan'
*DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

7. Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

8. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

9. Save the log file when it asks and then click ‘finish’

10. REBOOT to complete the removal of what Ad-Aware SE found

Download & instal Spybot S&D 1.3 from here. Update it before scanning.
After the scan is complete, have spybot fix everything marked RED.
On the page that first opens when you start Spybot there is an option to immunise, you should do this. In the immunise section there is also a link to download Spywareblaster. This program will prevent the install of bad activex controls that it has knowledge of. Download that & you can keep it updated by selecting the same link that you use to download it. Reboot

[romanflux]

i got rid of the kazaa files and ran the kazaa be gone program to ensure it

now...when you say not to use sp2 until i've ridded the system of all malware what does malware mean? is it the kazaa files i got rid of? am i good to go as far as using sp2? or is there something else i need to do

and also when you say reboot, is that the synonamous with restart? forgive me if i'm really ignorant on all this

[deonnanicole]

I wouldn't install sp2 until I got the ok from crunchie or dlh6213 that my hijackthis log was clean. And yes, reboot means to restart your computer. :) Be sure to do all of the steps that both dlh6213 and crunchie suggested.

[dlh6213]

...what does malware mean?

Malware would be anything on your computer that doesn't belong there: virus, trojan, worm, spyware, adware, keystroke logger, etc., etc., etc....

You should wait until crunchie gives you the 'log clean' signal before getting SP2.

After you complete the recommendations made so far, post a new log.

[DMR]

when you say reboot, is that the synonamous with restart?

Yes, that exactly it.

In terms of the advice given by deonnanicole and dlh6213, follow all of that advice. You should definitely not install SP2 on an infected system; even Microsoft advises against that.