i keep getting messages that my pc is infected with spyware and that i need to install programs. i know this is spyware and i did a hijackthis scan.
can u pls help me getting rid of it?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:52: VIRUS ALERT!, on 14/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\TELENE~1\backweb\3638286\Program\SERVIC~1.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fsgk32st.exe
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\FSGK32.EXE
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fssm32.exe
C:\Program Files\Telenet Internet Security Pack\Common\FSMA32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Telenet Internet Security Pack\Common\FSMB32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Telenet Internet Security Pack\Common\FCH32.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fsqh.exe
C:\Program Files\Telenet Internet Security Pack\Common\FAMEH32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fsrw.exe
C:\Program Files\Telenet Internet Security Pack\FSPC\fspc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Telenet Internet Security Pack\FWES\Program\fsdfwd.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\PROGRA~1\TELENE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Telenet Internet Security Pack\FSGUI\fsguidll.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Telenet Internet Security Pack\backweb\3638286\program\fsbwsys.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60113
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60113
O21 - SSODL: fsrpknov - {115B5C90-D072-4035-B490-ED991E19EC87} - C:\WINDOWS\fsrpknov.dll
O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Telenet Internet Security Pack (BackWeb Plug-in - 3638286) - BackWeb Technologies Inc. - C:\PROGRA~1\TELENE~1\backweb\3638286\Program\SERVIC~1.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Telenet Internet Security Pack\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Telenet Internet Security Pack\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Telenet Internet Security Pack\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Telenet Internet Security Pack\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect-service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
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End of file - 5481 bytes
