Browsing Problems/HJT Log

Question

Bender_is_Great 0 Newbie Poster

15 Years Ago

Over night, my computer downloaded the automatic windows update and restarted. Once I logged back on, my browser would not connect to the internet. I knew i was online because I was running AIM. I restarted my computer and I was able to connect my browser to the internet. Soon after, about five minutes or so, it would not connect to any websites again. I tried doing a system restore but every point I went to said "unable to restore to this point". I didn't have this problem until my computer updated itself. Could it possibly be a browser hijack? If so, I could post a hijackthis log. Any ideas?

Thanks.

(NOTE: I had originally posted this in another forum but was told to come here with a hijackthis log.)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:26:59 PM, on 10/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\johnson\Desktop\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8l.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206552437504
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6714 bytes

windows-virus

2 Contributors
25 Replies
178 Views
1 Week Discussion Span
Latest Post 15 Years Ago Latest Post by crunchie

All 25 Replies

crunchie 990 Most Valuable Poster

15 Years Ago

Go to Start > Control Panel double-click on the Software icon > add/remove programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
Select it and click Remove.
Then Download and install the newest version from here:
http://www.java.com/en/download/manual.jsp

==

You will have to disable Spybot's Teatimer before we begin, as it will interfere with the fix. To do this can you start Spybot and go to the Mode button and select Advanced. Go to Tools > Resident and uncheck the box next to Tea-Timer. Make sure that the icon in the system tray is no longer there. If it is, just right click on it and select "Exit".
Download ResetTeaTimer.bat.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
Do not forget to re-enable teatimer when we are done :).
If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

===============

Go to Add/Remove programs and uninstall the following, if present:

Viewpoint Manager,Viewpoint Media Player,Viewpoint Toolbar

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Scan with HijackThis and then place a check next to all the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com

O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)

O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)

O4 - Global Startup: BTTray.lnk = ?

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Viewpoint

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

Download and run Winsockfix from here http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

==

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

crunchie 990 Most Valuable Poster

15 Years Ago

I did everything posted (except reset teatimer, because the link didnt work,

Link works fine for me.

==

Try a system restore to before the M$ updates were installed. I would set the updates to manual if I were you and then choose which updates to install. Too many ppl have had their pc's frazzled because of bad updates.

crunchie 990 Most Valuable Poster

15 Years Ago

Go to Start | Run and type in ipconfig /flushdns and hit the ok button.
Try resetting your modem/router too.

crunchie 990 Most Valuable Poster

15 Years Ago

Try some of the solutions found here; http://www.dslreports.com/faq/1453

crunchie 990 Most Valuable Poster

15 Years Ago

Download Dial-a-Fix and run it. Select the 'Check all' (green arrow) and then hit 'GO.'
Reboot when done and see how things are now.

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Bender_is_Great 0 Newbie Poster · Answer 1 · 2008-10-16T09:01:38+00:00

Just now I did a CMD. prompt to try to connect. It responded with a "could not connect to server 80. connect failed"

Bender_is_Great 0 Newbie Poster · Answer 2 · 2008-10-17T07:34:10+00:00

Anything, anyone? Not being able to stay on the internet for more than 5 minutes is really annoying....

Bender_is_Great 0 Newbie Poster · Answer 3 · 2008-10-18T07:09:46+00:00

I did everything posted (except reset teatimer, because the link didnt work, and delete viewpoint folder, because i couldnt find it) and I am still having the same problem.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:43 PM, on 10/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\AIM6\aim6.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\johnson\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8l.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206552437504
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6141 bytes

Bender_is_Great 0 Newbie Poster · Answer 4 · 2008-10-18T07:28:16+00:00

the reset teatimer link is just a jumble of code, i tried right clicking to save it, and it just saved it as a note file.

EDIT: I just had to open it through IE rather than Firefox.

Bender_is_Great 0 Newbie Poster · Answer 5 · 2008-10-18T07:44:57+00:00

I am unable to to a system restore to any point. I get the message "unable to restore to this point" one every date.

Bender_is_Great 0 Newbie Poster · Answer 6 · 2008-10-18T09:48:17+00:00

Negative. That didn't work either. This computer has so many problems I'm ready to buy a new one.

Bender_is_Great 0 Newbie Poster · Answer 7 · 2008-10-19T10:31:41+00:00

I really appreciate all your help, even if my computer doesn't.

Bender_is_Great 0 Newbie Poster · Answer 8 · 2008-10-19T11:02:14+00:00

I went to the website and followed the instructions . I ended up opening the CMD prompt and pinging an IP address and then a domain name (as per the steps, I did YAHOO). I was able to ping the domain name (yahoo.com) but not the IP address. The instructions were one "Enternet 300" which I'm not wholly sure what that is. Any new ideas?

Bender_is_Great 0 Newbie Poster · Answer 9 · 2008-10-20T08:10:03+00:00

Bender_is_Great 0 Newbie Poster

15 Years Ago

That also did not work.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 10 · 2008-10-20T15:30:50+00:00

See what you come up with from the troubleshooting section here: http://support.microsoft.com/kb/314067

Bender_is_Great 0 Newbie Poster · Answer 11 · 2008-10-21T06:15:31+00:00

[00000001] Realtek RTL8139 C+ Fast Ethernet NIC (FAILED)
Caption = [00000001] Realtek RTL8139 C+ Fast Ethernet NIC
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 10.160.32.1(Same Subnet) (PASSED)
Description = Realtek RTL8139 C+ Fast Ethernet NIC
DHCPEnabled = TRUE
DHCPLeaseExpires = 7:54:40 PM 10/21/2008
DHCPLeaseObtained = 7:54:40 PM 10/20/2008
DHCPServer = 10.160.54.1 (FAILED)
Pinging 10.160.54.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.160.54.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNSEnabledForWINSResolution = FALSE
DNSHostName = school-3q0i4bdb
DNSServerSearchOrder = 10.160.54.1 (FAILED)
Pinging 10.160.54.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.160.54.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 1
IPAddress = 10.160.34.146 (PASSED)
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSubnet = 255.255.252.0
IPXEnabled = FALSE
MACAddress = 00:02:3F:21:32:FB
ServiceName = RTL8139
SettingID = {D84F15C2-1641-439D-AE7D-B412080DC700}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = FALSE
[00000012] Intel(R) PRO/Wireless 2200BG Network Connection

That's what I got when I ran the diagnostic. I'm now looking at resetting the TCP/IP. Recommended?

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 12 · 2008-10-21T09:15:45+00:00

You might want to look at updating or reinstalling the drivers for the Realtek RTL8139 C+ Fast Ethernet NIC.

Can also try resetting the TCP/IP if that doesn't work.

Bender_is_Great 0 Newbie Poster · Answer 13 · 2008-10-22T02:40:35+00:00

Whats the best place to find the update for said driver?

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 14 · 2008-10-22T02:59:45+00:00

I usually try first from within the Device Manager. If that fails, you need to go to the manufacturers site.

http://www.google.com/search?num=20&hl=en&client=opera&rls=en&hs=ERO&q=Realtek+RTL8139+driver+update&btnG=Search

Bender_is_Great 0 Newbie Poster · Answer 15 · 2008-10-22T08:45:23+00:00

I finished updating all my drivers and rebooted. Still having the same problem. I did a TCP/IP reset and that didn't work either.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 16 · 2008-10-22T15:26:20+00:00

I have run out of suggestions other than to post here; http://www.daniweb.com/forums/forum23.html and see what responses you get.

Good luck.

Bender_is_Great 0 Newbie Poster · Answer 17 · 2008-10-22T22:44:20+00:00

Thanks man, I really appreciate it. Sorry my computer refused to be helped.

Bender_is_Great 0 Newbie Poster · Answer 18 · 2008-10-23T02:21:27+00:00

So, for some reason I am able to connect for more than 5 minutes on a wireless connection at school. I just reinstalled ZoneAlarm (after my AVG deleted key components thinking it was a trojan) and that seemed to fix the problem. At least for the time being, seeing as I havent connected back to a hardline yet.

Bender_is_Great 0 Newbie Poster · Answer 19 · 2008-10-23T05:14:36+00:00

Well, I fully uninstalled ZoneAlarm (which saddens me because its a great program) and my internets came right back.

Now I feel stupid for not trying that earlier. Thanks for everything though, really.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 20 · 2008-10-23T15:26:04+00:00

crunchie 990 Most Valuable Poster

15 Years Ago

At least it's fixed now :).

Give Comodo a try.

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