control panel access blocked/ slow working

[AREAP]

Hello all and thanks in advance for any of your time!

i have been denied my control panel and from my readings here it seems to be a common problem. here is the hijackthis log:
(hope i did it right)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:00:37 PM, on 10/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.areapnolimits.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
F2 - REG:system.ini: Shell=
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 12004 bytes

[crunchie]

Hi and welcome to the Daniweb forums :).

Can you please do the following.

Scan with HijackThis and then place a check next to all the following, if present:

 O2 - BHO: (no name) - {D27987B8-7244-4DE0-AE10-39B826B492F1} - C:\WINDOWS\system32\bronto.dll (file missing) 


 O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ? 


 O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

Please download ComboFix by sUBs

You must download it to and run it from your Desktop
Physically disconnect from the internet.
Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
Double click combofix.exe & follow the prompts.
When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
Re-enable all the programs that were disabled during the running of ComboFix..

Note:Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

[AREAP]

here ya go...

ComboFix 08-10-19.04 - area p 2008-10-20 16:16:15.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.537 [GMT -5:00]
Running from: C:\Documents and Settings\area p\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\5_exception.nls
C:\WINDOWS\system32\bszip.dll

.
((((((((((((((((((((((((( Files Created from 2008-09-20 to 2008-10-20 )))))))))))))))))))))))))))))))
.

2008-10-20 14:55 . 2008-10-20 14:55 <DIR> d-------- C:\Program Files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-20 19:18 8,192 ----a-w C:\WINDOWS\system32\control.exe
2008-10-20 19:09 --------- d-----w C:\Program Files\iTunes
2008-10-15 20:23 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-09-22 16:22 3,766 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2008-09-17 20:21 --------- d-----w C:\Documents and Settings\area p\Application Data\AdobeUM
2008-09-15 11:57 1,846,016 ----a-w C:\WINDOWS\system32\win32k.sys
2008-09-15 11:57 1,846,016 ------w C:\WINDOWS\system32\dllcache\win32k.sys
2008-08-28 10:04 333,056 ----a-w C:\WINDOWS\system32\drivers\srv.sys
2008-08-28 10:04 333,056 ------w C:\WINDOWS\system32\dllcache\srv.sys
2008-08-19 09:38 18,432 ------w C:\WINDOWS\system32\dllcache\iedw.exe
2008-08-19 09:20 351,744 ----a-w C:\WINDOWS\system32\SET54.tmp
2008-08-14 09:57 2,185,984 ------w C:\WINDOWS\system32\dllcache\ntoskrnl.exe
2008-08-14 09:55 2,142,720 ----a-w C:\WINDOWS\system32\ntoskrnl.exe
2008-08-14 09:55 2,142,720 ------w C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2008-08-14 09:51 138,368 ------w C:\WINDOWS\system32\dllcache\afd.sys
2008-08-14 09:18 2,062,976 ------w C:\WINDOWS\system32\dllcache\ntkrnlpa.exe
2008-08-14 09:18 2,020,864 ----a-w C:\WINDOWS\system32\ntkrnlpa.exe
2008-08-14 09:18 2,020,864 ------w C:\WINDOWS\system32\dllcache\ntkrpamp.exe
.

------- Sigcheck -------

2004-08-04 05:00 14336 8f078ae4ed187aaabc0a305146de6716 C:\WINDOWS\system32\svchost.exe

2005-03-02 13:19 577024 1800f293bccc8ede8a70e12b88d80036 C:\WINDOWS\$hf_mig$\KB890859\SP2QFE\user32.dll
2007-03-08 10:48 578048 7aa4f6c00405dfc4b70ed4214e7d687b C:\WINDOWS\$hf_mig$\KB925902\SP2QFE\user32.dll
2004-08-04 05:00 577024 c72661f8552ace7c5c85e16a3cf505c4 C:\WINDOWS\$NtUninstallKB890859$\user32.dll
2005-03-02 13:09 577024 de2db164bbb35db061af0997e4499054 C:\WINDOWS\$NtUninstallKB925902$\user32.dll
2007-03-08 10:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\system32\user32.dll
2007-03-08 10:36 577536 b409909f6e2e8a7067076ed748abf1e7 C:\WINDOWS\system32\dllcache\user32.dll

2004-08-04 05:00 82944 2ed0b7f12a60f90092081c50fa0ec2b2 C:\WINDOWS\system32\ws2_32.dll

2005-10-20 22:38 661504 af785c4947676a7fc1673fdc5c8d0b5b C:\WINDOWS\$hf_mig$\KB905915\SP2QFE\wininet.dll
2008-04-21 01:44 666112 2b0c24aa747a93a28987b6d65a4a74bc C:\WINDOWS\$hf_mig$\KB950759\SP3GDR\wininet.dll
2008-04-21 01:24 666624 26f240c250e5b4b395cb4b178ba75437 C:\WINDOWS\$hf_mig$\KB950759\SP3QFE\wininet.dll
2008-06-23 10:09 666112 f12fbb673de9cc802c5dc518fe99aa2f C:\WINDOWS\$hf_mig$\KB953838\SP3GDR\wininet.dll
2008-06-23 09:54 666624 972299b7241ec325d8c7e5638c884925 C:\WINDOWS\$hf_mig$\KB953838\SP3QFE\wininet.dll
2008-08-20 00:30 666112 9af5f25124fbdc36e2b510729cba2674 C:\WINDOWS\$hf_mig$\KB956390\SP3GDR\wininet.dll
2008-08-19 23:58 666624 94418f53d2612c26dbadc04dafbc197c C:\WINDOWS\$hf_mig$\KB956390\SP3QFE\wininet.dll
2005-10-20 22:39 658432 e7b27b6b6e06ce34ea019fd8b858c613 C:\WINDOWS\$NtUninstallKB912812$\wininet.dll
2006-03-03 22:58 663552 c0845ecbf4f9164e618ee381b79c9032 C:\WINDOWS\$NtUninstallKB916281$\wininet.dll
2006-05-10 00:25 663552 d94cffdb53e7ac867438e2dfd50e7cbc C:\WINDOWS\$NtUninstallKB918899$\wininet.dll
2006-06-23 06:25 664576 64ce26db72810b30f7855ea51e1df836 C:\WINDOWS\$NtUninstallKB922760$\wininet.dll
2006-09-14 03:31 664576 d207370287cf769aebebf03837784963 C:\WINDOWS\$NtUninstallKB925454$\wininet.dll
2006-10-23 10:34 664576 231ef4179acabe486376b5ca893f1076 C:\WINDOWS\$NtUninstallKB928090$\wininet.dll
2007-01-04 09:05 665088 3ffa1573fc274e5aa7467d03941c45ee C:\WINDOWS\$NtUninstallKB931768$\wininet.dll
2007-02-20 04:52 665600 b258c922d22deec880b60720531d7627 C:\WINDOWS\$NtUninstallKB933566$\wininet.dll
2007-04-18 07:46 665600 4261ba03afd659de04f0a17dfbdd454d C:\WINDOWS\$NtUninstallKB937143$\wininet.dll
2007-06-26 09:35 665600 e1a3dd68b5380b360a7310a64d9bb188 C:\WINDOWS\$NtUninstallKB939653$\wininet.dll
2007-08-22 07:55 665600 a1bc17eb3758d73c3938b2318820f5b4 C:\WINDOWS\$NtUninstallKB942615$\wininet.dll
2007-10-11 00:57 666112 80d660a49e0d118144423099b2a9f5da C:\WINDOWS\$NtUninstallKB944533$\wininet.dll
2007-12-06 19:44 666112 085a7c37f9c6ede1ba870b7dbec06399 C:\WINDOWS\$NtUninstallKB947864$\wininet.dll
2008-02-16 04:32 666112 bb1eacd6ab47e78ebca02eb781550d55 C:\WINDOWS\$NtUninstallKB950759$\wininet.dll
2008-04-21 01:56 666624 2e7de1bf9418b071799eb53de8cc22f5 C:\WINDOWS\$NtUninstallKB953838$\wininet.dll
2008-06-23 11:12 667136 611ace3f4201e9610af8452f7c268995 C:\WINDOWS\$NtUninstallKB956390$\wininet.dll
2008-08-20 00:33 667648 c91e3a6ef094202f6b5ca8960dfcf243 C:\WINDOWS\SoftwareDistribution\Download\1185bc01976431096846a9c917b224df\sp2qfe\wininet.dll
2008-08-20 00:30 666112 9af5f25124fbdc36e2b510729cba2674 C:\WINDOWS\SoftwareDistribution\Download\1185bc01976431096846a9c917b224df\sp3gdr\wininet.dll
2008-08-19 23:58 666624 94418f53d2612c26dbadc04dafbc197c C:\WINDOWS\SoftwareDistribution\Download\1185bc01976431096846a9c917b224df\sp3qfe\wininet.dll
2008-08-20 00:33 667648 c91e3a6ef094202f6b5ca8960dfcf243 C:\WINDOWS\system32\wininet.dll
2008-08-20 00:33 667648 c91e3a6ef094202f6b5ca8960dfcf243 C:\WINDOWS\system32\dllcache\wininet.dll

2006-01-13 12:07 360448 5562cc0a47b2aef06d3417b733f3c195 C:\WINDOWS\$hf_mig$\KB913446\SP2QFE\tcpip.sys
2006-04-20 07:18 360576 b2220c618b42a2212a59d91ebd6fc4b4 C:\WINDOWS\$hf_mig$\KB917953\SP2QFE\tcpip.sys
2007-10-30 11:53 360832 64798ecfa43d78c7178375fcdd16d8c8 C:\WINDOWS\$hf_mig$\KB941644\SP2QFE\tcpip.sys
2008-06-20 05:44 360960 744e57c99232201ae98c49168b918f48 C:\WINDOWS\$hf_mig$\KB951748\SP2QFE\tcpip.sys
2008-06-20 06:51 361600 9aefa14bd6b182d61e3119fa5f436d3d C:\WINDOWS\$hf_mig$\KB951748\SP3GDR\tcpip.sys
2008-06-20 06:59 361600 ad978a1b783b5719720cff204b666c8e C:\WINDOWS\$hf_mig$\KB951748\SP3QFE\tcpip.sys
2004-08-04 05:00 359040 9f4b36614a0fc234525ba224957de55c C:\WINDOWS\$NtUninstallKB913446$\tcpip.sys
2006-01-12 21:28 359808 583e063fdc888ca30d05c2724b0d7ef4 C:\WINDOWS\$NtUninstallKB917953$\tcpip.sys
2006-04-20 06:51 359808 1dbf125862891817f374f407626967f4 C:\WINDOWS\$NtUninstallKB941644$\tcpip.sys
2007-10-30 12:20 360064 90caff4b094573449a0872a0f919b178 C:\WINDOWS\$NtUninstallKB951748$\tcpip.sys
2008-06-20 05:45 360320 2a5554fc5b1e04e131230e3ce035c3f9 C:\WINDOWS\system32\dllcache\tcpip.sys
2008-06-20 05:45 360320 2a5554fc5b1e04e131230e3ce035c3f9 C:\WINDOWS\system32\drivers\tcpip.sys

2004-08-04 05:00 502272 01c3346c241652f43aed8e2149881bfe C:\WINDOWS\system32\winlogon.exe

2004-08-04 05:00 182912 558635d3af1c7546d26067d5d9b6959e C:\WINDOWS\system32\drivers\ndis.sys

2004-08-04 05:00 29056 4448006b6bc60e6c027932cfc38d6855 C:\WINDOWS\system32\dllcache\ip6fw.sys
2004-08-04 05:00 29056 4448006b6bc60e6c027932cfc38d6855 C:\WINDOWS\system32\drivers\ip6fw.sys

2007-06-13 05:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\explorer.exe
2007-06-13 06:26 1033216 7712df0cdde3a5ac89843e61cd5b3658 C:\WINDOWS\$hf_mig$\KB938828\SP2QFE\explorer.exe
2004-08-04 05:00 1032192 a0732187050030ae399b241436565e64 C:\WINDOWS\$NtUninstallKB938828$\explorer.exe
2007-06-13 05:23 1033216 97bd6515465659ff8f3b7be375b2ea87 C:\WINDOWS\system32\dllcache\explorer.exe

2004-08-04 05:00 108032 c6ce6eec82f187615d1002bb3bb50ed4 C:\WINDOWS\system32\services.exe

2004-08-04 05:00 13312 84885f9b82f4d55c6146ebf6065d75d2 C:\WINDOWS\system32\lsass.exe

2004-08-04 05:00 15360 24232996a38c0b0cf151c2140ae29fc8 C:\WINDOWS\system32\ctfmon.exe

2005-06-10 19:17 57856 ad3d9d191aea7b5445fe1d82ffbb4788 C:\WINDOWS\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
2005-06-10 18:53 57856 da81ec57acd4cdc3d4c51cf3d409af9f C:\WINDOWS\system32\spoolsv.exe

2004-08-04 05:00 24576 39b1ffb03c2296323832acbae50d2aff C:\WINDOWS\system32\userinit.exe

2004-08-04 05:00 295424 b60c877d16d9c880b952fda04adf16e6 C:\WINDOWS\system32\termsrv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-22 68856]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-10-14 114688]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 32881]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2006-05-03 26112]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 8192]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-08 110592]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 106496]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-08 53096]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-11 49152]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 1117184]
"HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-04-04 188416]
"HPHmon04"="C:\WINDOWS\system32\hphmon04.exe" [2002-04-04 335872]
"HPHUPD04"="C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" [2002-04-04 49152]
"Share-to-Web Namespace Daemon"="C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe" [2002-04-11 69632]
"Zune Launcher"="C:\Program Files\Zune\ZuneLauncher.exe" [2007-03-14 24104]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 517768]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-05-27 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 C:\WINDOWS\stsystra.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PRISMAPI.DLL]
2005-12-22 20:08 450646 C:\WINDOWS\system32\PRISMAPI.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=

R2 PRISMSVC;PRISMSVC;C:\WINDOWS\system32\PRISMSVC.EXE [2005-12-22 61526]

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-10-10 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:57]

2008-10-13 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - area p.job
- C:\PROGRA~1\NORTON~1\Navw32.exe [2007-05-23 12:13]
.
.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.areapnolimits.com/
R0 -: HKCU-Main,Search Page = hxxp://www.google.com
R0 -: HKCU-Main,Search Bar = hxxp://www.google.com/ie
R0 -: HKLM-Main,Start Page = hxxp://www.dell.com
R0 -: HKLM-Main,Search Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 -: HKCU-Internet Connection Wizard,ShellNext = hxxp://www.dell.com/
R1 -: HKCU-Internet Settings,ProxyOverride = *.local
R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-20 16:18:30
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-10-20 16:19:34
ComboFix-quarantined-files.txt 2008-10-20 21:19:28

Pre-Run: 118,715,322,368 bytes free
Post-Run: 119,452,999,680 bytes free

191 --- E O F --- 2008-10-20 18:28:44

and a fresh hjt scan...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:29:20 PM, on 10/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.areapnolimits.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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End of file - 11854 bytes

Thank you again!!!