Spybot - Search & Destroy 1.4
SUPERAntiSpyware Free Edition

Both of the above need to be completely disabled and maybe even uninstalled.
I cannot see any other reason for the entry to keep returning.

I removed SAS and SS&D.

Ran MBA-M 2x's both showed toran is same spot. Here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1778
Windows 5.1.2600 Service Pack 3

2/19/2009 6:06:14 PM
mbam-log-2009-02-19 (18-06-14).txt

Scan type: Quick Scan
Objects scanned: 77850
Time elapsed: 8 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


While the MBA-M was running the 1st time AVG free picked up a incoming virus??

attached is a the print screen from virus vault. Nothing else has run on this computer today.

Please use the Internet Explorer browser (or FireFox with IETab), and do an online scan with Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.)
The program launches and downloads the latest definition files.

  • Once the files are downloaded click on Next
  • Click on Scan Settings and configure as follows:
    • Scan using the following Anti-Virus database:

      Extended

  • Scan Options:

    Scan Archives

Scan Mail Bases


[*] Click OK and, under select a target to scan, select My Computer
When the scan is done, in the Scan is completed window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
[IMG]http://i5.photobucket.com/albums/y153/crunchie1/Kas-SaveReport-1.gif[/IMG]
[IMG]http://i5.photobucket.com/albums/y153/crunchie1/Kas-Savetxt.gif[/IMG]
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the Kaspersky Online Scanner Report in your reply.

KAspersky online scanner log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, February 20, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, February 20, 2009 11:11:22
Records in database: 1820814
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - Critical Areas:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
C:\Documents and Settings\Ed\Start Menu\Programs\Startup
C:\Program Files
C:\WINDOWS

Scan statistics:
Files scanned: 79446
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:32:33


File name / Threat name / Threats count
C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1

The selected area was scanned.

Remove what Kaspersky found please.
Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the /, it needs to be there.

Download the latest version of combofix to your desktop.

1. Please open Notepad Click Start , then Run
Type notepad.exe in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:



KillAll::

Registry::
[-HKEY_USERS\S-1-5-21-1369014395-3431314015-638297653-1006\Software\CrucialSoft Ltd]
[-HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd]


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Save the above as CFScript.txt

4. Physically disconnect from the internet.

5. Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.

6. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

7. After reboot, (in case it asks to reboot), please post the following reports/logs into your next replyafter youre-enable all the programs that were disabled during the running of ComboFix:Combofix.txt
A new HijackThis log.
Please take note:

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

combofix log:

ComboFix 09-02-19.01 - Ed 2009-02-21 7:38:36.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1278.751 [GMT -5:00]
Running from: c:\documents and settings\Ed\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Ed\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2009-01-21 to 2009-02-21 )))))))))))))))))))))))))))))))
.

2009-02-15 11:12 . 2009-02-15 11:12 54,156 --ah----- c:\windows\QTFont.qfn
2009-02-15 11:12 . 2009-02-15 11:12 1,409 --a------ c:\windows\QTFont.for
2009-02-12 07:52 . 2009-02-12 07:52 410,984 --a------ c:\windows\SYSTEM32\deploytk.dll
2009-02-12 07:52 . 2009-02-12 07:52 73,728 --a------ c:\windows\SYSTEM32\javacpl.cpl
2009-02-12 07:51 . 2009-02-12 07:51 <DIR> d-------- c:\program files\Java
2009-02-11 08:00 . 2009-02-18 17:41 <DIR> d-------- c:\program files\SUPERAntiSpyware
2009-02-11 08:00 . 2009-02-18 17:41 <DIR> d-------- c:\documents and settings\Ed\Application Data\SUPERAntiSpyware.com
2009-02-11 08:00 . 2009-02-11 08:00 <DIR> d-------- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-02-10 17:20 . 2009-02-10 17:22 <DIR> d-------- c:\program files\EsetOnlineScanner
2009-02-10 13:38 . 2009-02-10 13:38 <DIR> d-------- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-02-10 13:38 . 2009-02-10 13:38 <DIR> d-------- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-02-10 13:38 . 2009-02-10 13:38 <DIR> d-------- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-02-10 13:38 . 2009-02-10 13:38 <DIR> d-------- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-02-09 07:08 . 2008-10-16 14:06 268,648 --a------ c:\windows\SYSTEM32\mucltui.dll
2009-02-09 07:08 . 2008-10-16 14:06 208,744 --a------ c:\windows\SYSTEM32\muweb.dll
2009-02-09 07:08 . 2008-10-16 14:06 27,496 --a------ c:\windows\SYSTEM32\mucltui.dll.mui
2009-02-08 15:46 . 2009-02-08 15:46 <DIR> d-------- c:\program files\Microsoft Silverlight
2009-01-29 12:10 . 2009-02-14 12:17 <DIR> d--h----- C:\$AVG8.VAULT$
2009-01-23 12:09 . 2009-01-23 12:51 <DIR> d-------- c:\documents and settings\All Users\Application Data\Individual Software
2009-01-23 12:07 . 2009-01-23 12:07 <DIR> d-------- c:\program files\Common Files\Individual Software
2009-01-23 12:07 . 1995-07-26 00:00 200,704 --a------ c:\windows\SYSTEM32\THREED32.OCX
2009-01-23 12:07 . 2000-10-10 09:01 142,848 --a------ c:\windows\SYSTEM32\PICCLP32.OCX
2009-01-23 11:37 . 2009-01-23 11:37 <DIR> d-------- c:\documents and settings\Ed\Application Data\Nitro PDF
2009-01-23 11:36 . 2009-01-23 11:36 <DIR> d-------- c:\program files\Nitro PDF
2009-01-23 11:36 . 2009-01-23 11:36 <DIR> d-------- c:\program files\Common Files\Nitro PDF
2009-01-23 11:36 . 2009-01-23 11:36 <DIR> d-------- c:\program files\Common Files\BCL Technologies
2009-01-23 11:36 . 2009-01-23 11:36 <DIR> d-------- c:\documents and settings\All Users\Application Data\Nitro PDF

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-18 22:48 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-02-18 12:32 1,747 ----a-w c:\program files\ProgramFiles.txt
2009-02-16 22:15 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-02-11 15:19 38,496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 15:19 15,504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-02-09 20:38 --------- d-----w c:\documents and settings\Ed\Application Data\AdobeUM
2009-01-29 01:43 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2009-01-29 01:42 325,128 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-01-29 01:42 107,272 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-01-23 17:52 --------- d-----w c:\documents and settings\Ed\Application Data\Individual Software
2009-01-02 17:38 --------- d-----w c:\documents and settings\Ed\Application Data\U3
2008-06-23 13:18 91,840 ----a-w c:\documents and settings\Ed\Application Data\GDIPFONTCACHEV1.DAT
2007-09-07 19:44 2,292,060 ----a-w c:\program files\Title.cct
2007-09-07 19:43 33,769 ----a-w c:\program files\Lister.dcr
2007-09-07 19:28 28,074,269 ----a-w c:\program files\GM1.dcr
2007-09-07 18:04 9,012 ----a-w c:\program files\AniFret.cct
2007-09-07 18:04 42,720 ----a-w c:\program files\Core.cct
2007-09-07 17:09 842 ----a-w c:\program files\readme.txt
2007-09-07 17:01 261,767 ----a-w c:\program files\GM1.chm
2007-09-06 16:23 58,799 ----a-w c:\program files\Recorder.dcr
2007-09-06 15:05 243,808 ----a-w c:\program files\Credits.dcr
2007-09-06 14:39 95,814 ----a-w c:\program files\Chords.dcr
2007-09-05 23:36 12,803 ----a-w c:\program files\GMgloss.chm
2007-08-31 22:01 304,374 ----a-w c:\program files\aniRickenbocker.cct
2007-08-31 22:01 218,743 ----a-w c:\program files\AniFender.cct
2007-08-31 16:25 409,036 ----a-w c:\program files\GuitarFretSkin.dcr
2007-08-31 16:17 99,431 ----a-w c:\program files\AniAc.cct
2007-08-31 16:17 341,317 ----a-w c:\program files\AniDAngel.cct
2007-08-31 16:17 261,132 ----a-w c:\program files\aniGibson.cct
2007-08-31 16:17 215,328 ----a-w c:\program files\aniGretsch.cct
2007-08-31 16:17 167,445 ----a-w c:\program files\AniElec.cct
2007-08-28 20:37 110,121 ----a-w c:\program files\Register.dcr
2007-08-22 22:21 16,902 ----a-w c:\program files\Importer.cct
2007-08-17 17:08 2,038,199 ----a-w c:\program files\Guitar Method Vol 1.exe
2007-08-16 20:13 34,620 ----a-w c:\program files\Prefer.dcr
2007-08-16 20:12 5,308 ----a-w c:\program files\AFWin.dcr
2007-07-30 18:58 12,720 ----a-w c:\program files\Volume.dcr
2004-07-03 15:13 8,616,972 -c--a-w c:\program files\Zip drive.exe
2003-11-05 19:49 56,160 ----a-w c:\program files\GM1.hlp
2003-10-31 07:06 76,301 ----a-w c:\program files\Metronome.dcr
2003-10-31 07:06 35,577 ----a-w c:\program files\Advanced.dcr
2003-08-30 22:50 199,168 ----a-w c:\program files\Uninstall.exe
2001-10-16 20:27 5,305 ----a-w c:\program files\QTVP.dcr
2001-10-16 17:38 2,998 ----a-w c:\program files\GTR_16_2.ICO
2001-10-16 00:57 50,761 ----a-w c:\program files\Metro.mov
2001-10-09 00:43 442,610 ----a-w c:\program files\Intro.mov
2001-07-02 19:58 1,318 ----a-w c:\program files\TimingM.mov
2001-07-02 19:15 141,091 ----a-w c:\program files\TimingA.mov
2000-10-18 01:32 1,839 ----a-w c:\program files\S.mov
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Mozilla Quick Launch"="c:\program files\mozilla.org\Mozilla\Mozilla.exe" [2006-04-14 98192]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"AROReminder"="c:\program files\Advanced Registry Optimizer\ARO.exe" [2008-04-09 2135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-15 122933]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"Motive SmartBridge"="c:\progra~1\VERIZO~1\SMARTB~1\MotiveSB.exe" [2002-05-18 327680]
"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~2\mimboot.exe" [2006-01-19 11776]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2004-06-24 26112]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2003-08-26 204800]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"MMTray"="c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2006-01-19 110592]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"EPSON Stylus CX4600 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE" [2004-03-04 98304]
"EPSON Stylus CX4600 Series (Copy 1)"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE" [2004-03-04 98304]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-11-21 98304]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-01-28 1601304]
"Nitro PDF Printer Monitor"="c:\program files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe" [2008-07-10 210224]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-12 148888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
WinCinema Manager.lnk - c:\program files\Sandisk\Common\Bin\WinCinemaMgr.exe [2006-12-25 303104]
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-10-04 113664]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-02-10 73728]
Printkey2000.lnk - c:\program files\PrintKey2000\Printkey2000.exe [2007-01-02 869376]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-01-28 20:42 10520 c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"AnyTime Organizer"=c:\progra~1\ANYTIM~1\AtDem.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [2008-12-01 325128]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [2008-12-01 107272]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-04 98304]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-12-01 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-01-28 298264]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cc764ee2-deb6-11db-9ad5-00038a000015}]
\Shell\AutoRun\command - G:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{da62d881-4b9d-11d9-ab8f-00038a000015}]
\Shell\AutoRun\command - g:\jdsecure\Windows\JDSecure20.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e07a283c-de65-11dc-9ceb-00038a000015}]
\Shell\AutoRun\command - H:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-02-21 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2002-08-07 09:04]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
Trusted Zone: microsoft.com\office
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Ed\Application Data\Mozilla\Firefox\Profiles\z0zohp1q.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-21 07:49:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Iomega Activity Disk2]
"ImagePath"="\"\""
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1369014395-3431314015-638297653-1006\Software\CrucialSoft Ltd\MS AntiSpyware 2009\5.7]
@DACL=(02 0000)
"Start Counter"=dword:00000005
"InstallTime"=hex:88,07,e2,89,cc,75,e3,40
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Citrix\ICA Client\ssonsvr.exe
c:\progra~1\COMMON~1\AOL\ACS\acsd.exe
c:\windows\SYSTEM32\DRIVERS\CDAC11BA.EXE
c:\progra~1\Iomega\System32\AppServices.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\progra~1\MUSICM~1\MUSICM~2\MMDiag.exe
c:\windows\SYSTEM32\HPZipm12.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\HP\Digital Imaging\bin\hpqimzone.exe
c:\windows\wanmpsvc.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
.
**************************************************************************
.
Completion time: 2009-02-21 7:59:03 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-21 12:58:33
ComboFix2.txt 2009-02-13 12:29:26

Pre-Run: 7,142,772,736 bytes free
Post-Run: 7,270,883,328 bytes free

245 --- E O F --- 2009-02-12 17:30:41


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:08:28 AM, on 2/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ed\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N4 - Mozilla: user_pref("browser.startup.homepage", "www.yahoo.com"); (C:\Documents and Settings\ED\Application Data\Mozilla\Profiles\default\rcooumze.slt\prefs.js)
N4 - Mozilla: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\ED\Application Data\Mozilla\Profiles\default\rcooumze.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O6 "USB001" /M "Stylus CX4600"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Nitro PDF Printer Monitor] "C:\Program Files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\ARO.exe -rem
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Global Startup: WinCinema Manager.lnk = C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O24 - Desktop Component 0: (no name) - file:///C:/Documents%20and%20Settings/Ed/Local%20Settings/Application%20Data/IM/Runtime/Message/%7B8BF2D0A0-F365-4E00-A188-3F74EF9916DF%7D/Show/image0011.gif

--
End of file - 13549 bytes

thanks for all your assistance

Is the entry still there? Looking in the log, it's showing as locked.

Is the entry still there? Looking in the log, it's showing as locked.

I'am sorry...what entry are in asking about?

do you mean this one and would I run MBA-M again to see. I will do this now.
[HKEY_USERS\S-1-5-21-1369014395-3431314015-638297653-1006\Software\CrucialSoft Ltd\MS AntiSpyware 2009\5.7]
@DACL=(02 0000)
"Start Counter"=dword:00000005
"InstallTime"=hex:88,07,e2,89,cc,75,e3,40

ram MBA-M again and it has found the same trojan

Malwarebytes' Anti-Malware 1.34
Database version: 1784
Windows 5.1.2600 Service Pack 3

2/21/2009 3:44:55 PM
mbam-log-2009-02-21 (15-44-55).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 218733
Time elapsed: 1 hour(s), 13 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Crunchie,

sampson a friend of mine is helping me with this problem. So he has on occasion posted for me within his own name. Sorry for any confusion.

Download regassassin and try and delete that entry. http://thinkabdul.com/2007/01/20/delete-stubbornlockedaccess-denied-registry-keys-from-windows-xpvista-registry/

Please back your Registry with ERUNT.
Follow the link and scroll down to ERUNT and download it.
http://aumha.org/freeware/freeware.php
For the version with the Installer:
Use the setup program to install ERUNT on your computer
For the zipped version:
Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: To restore your registry, go to the folder and start ERDNT.exe

Hi Crunchie,

Using the instructions in reg assassin I used regedit to find the reg key we are looking for. Tried to delete with reg assassin but it stated reg assassin could not remove key.

Download Registrar Lite from here:
http://www.resplendence.com/download/reglite.exe

Put it in its own folder. You may want to keep this program. It is an excellent free, registry editor.

Install, run, copy and paste this line to reglite's address bar:

HKEY_USERS\S-1-5-21-1369014395-3431314015-638297653-1006\Software

and hit the "go" tab. Find: "CrucialSoft Ltd" value on the right side panel. Click on svcproc and then hit the delete button.
If it will not delete, go to the security button and select 'Take Ownership.'
Once done you should be able to delete it.

Not sure what else we can do if that does not work.

Crunchie,

That seems to have resolved the issue. Did 2 scans with MBA-M and both came up clean. Thanks so much for the help....:):)

Finally :).

You are welcome.

==

Let's get rid of Combofix now that we are finished with it.


  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /, it needs to be there.
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