Generic Host Process for Win32 Services

[Lee Hassig]

Folks,

In browsing for clues to the Generic Host Process for Win32 Services error I get from time to time, I happened across the DaniWeb site and learned that I should send you all a Hijack This log for you to look at. So here it is.

I must say that when this process bows out, I don't seem to notice any loss of function in my computer. Also, a Windows Explorer search for ntspcv.exe, intspvc.exe, and winsvc.exe yields no hits.

Anyway, if you could advise me of a way to get rid of this error message, I'd greatly appreciated it.

Thanks, Lee Hassig

[jewboy]

I've "heard" that this problem is caused by some sort of malware, so do a complete scan using spybot, etc. to see if the problem goes away.

-AW

[caperjack]

just posting you log ,i find it easier to read ,thanks .,,,,,,,,,,,
,,,,,,,,,,,,,,,,,,,,,,,,,,,,
LEE HASSIG
Logfile of HijackThis v1.99.1
Scan saved at 9:42:36 AM, on 3/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\The Weather Channel\The Weather Channel.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\wscntfy.exe
H:\My Documents\HiJack This\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredir.asp?region=all&bw=dsl&cd=5.1&bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nyt.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:8080/proxyconf
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8080
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Program Files\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [The Weather Channel] C:\Program Files\The Weather Channel\The Weather Channel.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
O8 - Extra context menu item: Backward Links - res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Similar Pages - res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C7D69DE-F442-4FC2-AC8F-74091B9ABCE0} (ChainCast VMR Client Proxy) - http://209.249.249.170/cc-production/ccpm_0197.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/29f01026ed8a8dc33419/netzip/RdxIE6.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/deleon/1.1.58-deleon/GoogleNav.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[caperjack]

Folks,

In browsing for clues to the Generic Host Process for Win32 Services error I get from time to time, I happened across the DaniWeb site and learned that I should send you all a Hijack This log for you to look at. So here it is.

I must say that when this process bows out, I don't seem to notice any loss of function in my computer. Also, a Windows Explorer search for ntspcv.exe, intspvc.exe, and winsvc.exe yields no hits.

Anyway, if you could advise me of a way to get rid of this error message, I'd greatly appreciated it.

Thanks, Lee Hassig

Hi the complete error message you recieve would be good to know ,
I don't see much wrong in you log .the proxi part i not sure about ,can't find much in a google search ,
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:8080/proxyconf
i guess a good question would be do you have a proxi setup .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.
You might want to print out or copy & paste to notePad , these instructions as you will need to close this browser window to fix with hijackthis !

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bm....1&bm=ho_search

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/29f01026ed8a8dc33419/netzip/RdxIE6.cab

reboot computer and post a new log

[Lee Hassig]

Hi the complete error message you recieve would be good to know ,
I don't see much wrong in you log .the proxi part i not sure about ,can't find much in a google search ,
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:8080/proxyconf
i guess a good question would be do you have a proxi setup .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.
You might want to print out or copy & paste to notePad , these instructions as you will need to close this browser window to fix with hijackthis !

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bm....1&bm=ho_search

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/29f01026ed8a8dc33419/netzip/RdxIE6.cab

reboot computer and post a new log

--------------------------------------------------------------------

CaperJack,

Thanks for the quick reply.

*As it happened, when I rebooted my computer the error message in question appeared. Since I find that I can't include pictures in this post, I've attached it as an MS Word file containing the error message, plus two follow-on screens.

**As for the proxy setup, I once used a pop-up blocker called the Proximitron. When the author ceased supporting the program, I quit using it. At that time, I went to IE->Tools->Internet Options->Connections->LAN Settings and UNchecked the "proxy server" box. However, I have left a check in the "Use automatic configuration" box. Perhaps that's why the proxy entry remains in whatever HijackThis scans.

***I did as you instructed: asked HJT to remove the R1 and 016 entries that you specified; did a soft reboot on my computer; repeated the HTJ scan. Here are the results:

Logfile of HijackThis v1.99.1
Scan saved at 6:01:24 PM, on 3/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\The Weather Channel\The Weather Channel.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Brownie\brstswnd.exe
C:\Program Files\Brownie\Brcdcmon.exe
C:\Program Files\Blaze Audio\RipEditBurn 2\REB32.exe
H:\My Documents\HiJack This\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.nyt.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,AutoConfigURL = http://localhost:8080/proxyconf
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = localhost:8080
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} -

C:\Program Files\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} -

C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper -

{601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP

Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}

- c:\windows\downloaded program files\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} -

C:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\windows\downloaded program files\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} -

C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft

Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EM_EXEC]

C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ISUSPM Startup]

C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common

Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch

Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay

Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [The Weather Channel] C:\Program Files\The Weather

Channel\The Weather Channel.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common

Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP -

C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program

Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search -

res://c:\windows\downloaded program

files\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Add to filterlist (WebWasher) -

http://-Web.Washer-/ie_add
O8 - Extra context menu item: Backward Links -

res://c:\windows\downloaded program

files\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP -

C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Similar Pages - res://c:\windows\downloaded

program files\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} -

C:\Program Files\Verizon Online\Verizon Online Control

Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad -

{28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon

Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} -

C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}

(PPSDKActiveXScanner.MainScreen) -

http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C7D69DE-F442-4FC2-AC8F-74091B9ABCE0} (ChainCast VMR Client

Proxy) - http://209.249.249.170/cc-production/ccpm_0197.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) -

http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} -

http://toolbar.google.com/data/en/deleon/1.1.58-deleon/GoogleNav.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) -

http://www.live365.com/players/play365.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class)

- http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc.

- C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries

Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton

AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec

Corporation - C:\Program Files\Norton SystemWorks\Norton

Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation

- C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation

- C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America

Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[caperjack]

just reposting you log ,change format a bit for easier read.
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\The Weather Channel\The Weather Channel.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Brownie\brstswnd.exe
C:\Program Files\Brownie\Brcdcmon.exe
C:\Program Files\Blaze Audio\RipEditBurn 2\REB32.exe
H:\My Documents\HiJack This\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.nyt.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =
Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,AutoConfigURL = http://localhost:8080/proxyconf
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = localhost:8080
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} -
C:\Program Files\DAP\DAPBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} -
C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper -
{601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP
Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}
- c:\windows\downloaded program files\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} -
C:\Program Files\DAP\DAPIEBar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\windows\downloaded program files\googletoolbar2.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} -
C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft
Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [EM_EXEC]
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ISUSPM Startup]
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common
Files\InstallShield\UpdateService\issch.exe" -start
04 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch
Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay
Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [The Weather Channel] C:\Program Files\The Weather
Channel\The Weather Channel.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common
Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP -
C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &eBay Search - res://C:\Program
Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search -
res://c:\windows\downloaded program
files\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Add to filterlist (WebWasher) -
http://-Web.Washer-/ie_add
O8 - Extra context menu item: Backward Links -
res://c:\windows\downloaded program
files\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP -
C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Similar Pages - res://c:\windows\downloaded
program files\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\windows\downloaded program files\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} -
C:\Program Files\Verizon Online\Verizon Online Control
Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad -
{28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon
Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} -
C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}
(PPSDKActiveXScanner.MainScreen) -
http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4C7D69DE-F442-4FC2-AC8F-74091B9ABCE0} (ChainCast VMR Client
Proxy) - http://209.249.249.170/cc-production/ccpm_0197.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) -
http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} -
http://toolbar.google.com/data/en/d...n/GoogleNav.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) -
http://www.live365.com/players/play365.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class)
- http://tools.ebayimg.com/eps/active...ntrol_v1-32.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc.
- C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries
Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -
C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -
Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton
AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec
Corporation - C:\Program Files\Norton SystemWorks\Norton
Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation
- C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation
- C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC -
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America
Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[caperjack]

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

[caperjack]

after you empty temp folders do the folowing
make sure all browsers are close ,only hijackthis open and run scan and fix the following
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u

[Lee Hassig]

Caperjack,

I did as you suggested in your second post to this thread. But this morning the error message returned on cold start.

The three items that you told me to had HJT fix have not reappeared, but there are or course some new temp files.

Just so we're on the same page, I did not tell HJT to fix the proxy line in the log. Should I?

Thanks again for your assistance.
Lee Hassig

[caperjack]

Caperjack,

I did as you suggested in your second post to this thread. But this morning the error message returned on cold start.

The three items that you told me to had HJT fix have not reappeared, but there are or course some new temp files.

Just so we're on the same page, I did not tell HJT to fix the proxy line in the log. Should I?

Thanks again for your assistance.
Lee Hassig

form what i find on google leave the proxi alone ,post a new hijack log if you wish .

[Riff]

Hi, I was having this same problem. When the error message came up i would close it without sending info to microsoft. Finnaly I sent the error report to microsoft and they sent me to a page that had a patch download to fix this problem and i have'nt seen it since. Here's the link.

http://www.microsoft.com/downloads/details.aspx?FamilyID=a87b44b9-7a6a-49b6-bd89-afad4e049c48&displayLang=en

Caperjack,

I did as you suggested in your second post to this thread. But this morning the error message returned on cold start.

The three items that you told me to had HJT fix have not reappeared, but there are or course some new temp files.

Just so we're on the same page, I did not tell HJT to fix the proxy line in the log. Should I?

Thanks again for your assistance.
Lee Hassig