Search Extend Removal

[fjkrebs]

Can't remove search extend..took over browser and gives popups...any info would be great!

Logfile of HijackThis v1.99.1
Scan saved at 3:47:31 PM, on 4/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\apisj32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\sysdc.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Richard\Desktop\newHijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CMy%20Nescape%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {CAB90C3B-89E7-10B2-D3AB-EAA171F175B7} - C:\WINDOWS\system32\sdktq32.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [sysdc.exe] C:\WINDOWS\system32\sysdc.exe
O4 - HKLM\..\RunOnce: [apisj32.exe] C:\WINDOWS\system32\apisj32.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O8 - Extra context menu item: Sothink SWF Decompiler - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: SWFDecompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra 'Tools' menuitem: Sothink SWF Decompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1099035616312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\mson32.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[dlh6213]

Before fixing anything with hijackthis, you should put it into it's own folder. You can do this by right-clicking on an empty area of your desktop, select New, Folder; give the new folder a name (such as HJT or HijackThis), and then drag the hijackthis.exe icon that is on your desktop into the new folder.

Then, close all browser windows, scan with hijackthis, and post a new log please.

[DMR]

Then, close all browser windows...

Yes. HijackThis cannot properly perform all of its fixes while Internet Explorer is running. The following entries in your log indicate that you had at least 3 instances of Internet Explorer running when you did your HJT scan:

C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE

[fjkrebs]

Here is the new log as requested. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 10:50:56 AM, on 4/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\apisj32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\sysdc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Richard\Desktop\hijack

this\newHijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://

home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and

Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4

aw.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "

engine://C%3A%5CProgram%20Files%5CMy%20Nescape%5CNetscape%5

CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and

Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4

aw.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6

BE0B3} - C:\Program Files\Adobe\Acrobat 6.0

\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B661A23-D4C8-D088-322A-EA2355183008} - C:

\WINDOWS\ieag.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-

0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0

\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -

C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.

com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common

Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.

com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.

com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell

AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [sysdc.exe] C:\WINDOWS\system32\sysdc.exe
O4 - HKLM\..\RunOnce: [apisj32.exe] C:\WINDOWS\system32\apisj32.

exe
O4 - Global Startup: SpySubtract.lnk = C:\Program

Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0)

- res://C:\Program Files\ScanSoft\PDF Converter 2.0

Professional\PDFConv\IEShellExt.dll /100
O8 - Extra context menu item: Sothink SWF Decompiler - C:\Program

Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C

608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11

CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file

missing)
O9 - Extra button: SWFDecompiler - {E19ADC6E-3909-43E4-9A89-B7B

676377EE3} - C:\Program Files\SourceTec\Sothink SWF

Decompiler\InternetExplorer.htm (file missing)
O9 - Extra 'Tools' menuitem: Sothink SWF Decompiler - {E19ADC6E-

3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink

SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (

HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi

Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio

Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/

applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl

Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5

Controls/en/x86/client/wuweb_site.cab?1099035616312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall

Control) - http://a840.g.akamai.net/7/840/537/2004061001/

housecall.trendmicro.com/housecall/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I)

- Unknown owner - C:\WINDOWS\mson32.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America

Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System

32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) -

Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,

Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c

:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe)

- Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.

com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (

MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1

\mcafee.com\vso\mcvsrte.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) -

America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[DMR]

Is there a possibility that you could try to post that log again?
As you can see, the line break/spacing came out pretty strangely, making it difficult to correctly interpret the log's contents.

[fjkrebs]

Sure.

Logfile of HijackThis v1.99.1
Scan saved at 10:50:56 AM, on 4/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\apisj32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\sysdc.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Richard\Desktop\hijack this\newHijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ghtzz.dll/sp.html#66987
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CMy%20Nescape%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0B661A23-D4C8-D088-322A-EA2355183008} - C:\WINDOWS\ieag.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [sysdc.exe] C:\WINDOWS\system32\sysdc.exe
O4 - HKLM\..\RunOnce: [apisj32.exe] C:\WINDOWS\system32\apisj32.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O8 - Extra context menu item: Sothink SWF Decompiler - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: SWFDecompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra 'Tools' menuitem: Sothink SWF Decompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1099035616312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\mson32.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[DMR]

Ahhh... much better on the eyes; thanks.

Variants of this particular parasite can be difficult to remove, so this will be a multi-step process.

Credit: most of the following instructions have been shamelessly snorfled from our member "crunchie".

A. Download CWShredder 2 from here. Run it and press the *fix,* not scan and allow it to clean the infection. Close all browser and explorer windows before hitting the fix button.

B. Download about:Buster, unzip to your desktop, run it, and then:

1. Click "Update".
2. Click "Check For Update"

(If no new version is available, skip to step #4.)

3. Click "Download Update", and wait for it to be installed.
4. Click "Start".

(Wait for the initial ADS scan to complete.)

5. Click "Yes", to shutdown any IE session currently open.

(Wait for the about:blank scan to complete.)

6. Click "Ok", to scan once more.
7. Click "Yes", to shutdown any IE sessions currently open.
8. Click "Yes", to begin the second pass.

9. Click "Save log", and post this log back along with your new log.
10. Click "Exit".
11. Click "Exit".
12. Reboot.

C. Download and run HSRemove.

D. Reboot, run HJT again, and post a fresh log.

[fjkrebs]

here you go!

Scanned at: 11:05:04 PM on: 4/7/2005

-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 26

No ADS found on system
Attempted Clean Of Temp folder.
Pages Reset... Done!

Logfile of HijackThis v1.99.1
Scan saved at 11:24:25 PM, on 4/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Richard\Desktop\hijack this\newHijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_0/home.html"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CMy%20Nescape%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Richard\Application Data\Mozilla\Profiles\default\jr2et4aw.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O8 - Extra context menu item: Sothink SWF Decompiler - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: SWFDecompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra 'Tools' menuitem: Sothink SWF Decompiler - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\SourceTec\Sothink SWF Decompiler\InternetExplorer.htm (file missing)
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1099035616312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[fjkrebs]

DMR, and the rest!

THANK YOU SOOOO MUCH!! It appears to be all better. Thanks for taking the time to look into my issue. All you guys are a great asset for the rest of us. Keep it going!

Thanks again!

Fred

[DMR]

Good job- I don't see any more evidence of the "nasties" in your latest log! :)

Here are a few general things you can/should do to minimize your chances of future virus/malware infections (some of which you seem to be doing already):

1. Use Windows Automatic Update function to keep your system as up-to-date as possible with the most current Microsoft security and bug fixes.

2. Stop using Internet Explorer as your web browser. Because IE is so closely tied into the Windows operating system itself and contains so many security flaws, switching to another browser such as Netscape, Firefox, or Opera will greatly reduce the avenues through which spyware/adware/hijackers/etc. can infect your computer.

3. Install preventative utilities such as SpywareBlaster and SpywareGuard (links are in my sig below), especially if you absolutely have to continue using Internet Exploder. These utilities protect areas of your system known to be vulnerable to malicious attacks.

4. Tighten up some of Internet Explorer's existing, default settings to make it more secure. Some info on that can be found here: http://tomcoyote.org/ieoe.php

5. Obviously-install a good anti-virus program and enable its "auto-protect" and email-scanning features.

6. Install a stand-alone firewall program such as Zone Alarm or Kerio Personal Firewall, or purchase the "Internet Security" packages offered by Symantec and McAfee.

7. None of your utilities are of much good if you don't check for updates frequently; updates for anti-spyware/anti-virus programs can be released as often as ever two or three days.