Hey all. I've been having problems with links being added to my favorites and trouble with IE. WHen I first boot up and go online I alwasy get errors where I have to shut down IE and it takes a while before I get it to work. I get around it by opening two instances of IE and one shuts down and the other is ok. I also get a popup every time I first go online. I've run spyroot and cwshredder and while it deletes stuff, it always comes back. Hope you can help and thanx in advance.

Brent.


Logfile of HijackThis v1.99.1
Scan saved at 10:10:22, on 7/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\crco32.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltmsg.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\WINNT\system32\d3nn32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\winnt\system32\hzemdl.exe
C:\Program Files\TUN\tcpw\wftpd32.exe
C:\Program Files\TUN\tcpw\wlpd32.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\winnt\system32\packager.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\My Documents\Brent\Eastside Hockey\Eastside Hockey Manager\eastside.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\My Documents\Brent\web downloads\HijackThis.exe
C:\WINNT\system32\cmd.exe
C:\Program Files\Symantec Antivirus\VPDN_LU.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUALL.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\jpxqs.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jpxqs.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\jpxqs.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\jpxqs.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jpxqs.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\jpxqs.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\jpxqs.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: sPeerObj Class - {00000097-7C67-4BA6-8B42-05128941688A} - C:\WINNT\speeryox.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1B9BF8F6-27D9-FBEE-98B2-80B5AF286D1A} - C:\WINNT\system32\sdkqu.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [d3nn32.exe] C:\WINNT\system32\d3nn32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [hzemdl] c:\winnt\system32\hzemdl.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: wftpd32.exe.lnk = C:\Program Files\TUN\tcpw\wftpd32.exe
O4 - Global Startup: wlpd32.exe.lnk = C:\Program Files\TUN\tcpw\wlpd32.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Esker License Control (EskerLicenseControl) - Esker - C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
O23 - Service: Esker FTPD (ftpds) - Esker - C:\PROGRA~1\TUN\TCPW\WFTPDSNT.EXE
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Esker LPD (lpds) - Esker - C:\PROGRA~1\TUN\TCPW\WLPDSNT.EXE
O23 - Service: Esker NFSD (nfsds) - Esker - C:\PROGRA~1\TUN\TCPW\WNFSDSNT.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Network Security Service (%AF夶À¨) - Unknown owner - C:\WINNT\crco32.exe

Recommended Answers

All 8 Replies

Hi,
Open NotePad, and copy the contents of the below "Code" box:-

cd %windir%
attrib -s -r -h crco32.exe
del crco32.exe
cd System32
attrib -s -r -h d3nn32.exe
attrib -s -r -h hzemdl.exe
del d3nn32.exe
del hzemdl.exe

Go to File Menu > Save As, and save the file with the name Test.bat and exit from NotePad.


Download CWShredder. Download SpSeHjfix to the Desktop and then
right click a blank part of Desktop & select "New Folder", call it spfix unzip the file into that folder.

Disconnect from the net and Close ALL OPEN PROGRAMS.

Run SpSeHjfix and click on "Start Disinfection". When it's finished it will reboot your machine to finish the cleaning process. The tool creates a log of the fix which will appear in the folder.
If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage.

Now run the CWShredder and click "Fix" button.


Now, reboot to safe mode, and run HijackThis. Then select these entries:-

R3 - Default URLSearchHook is missing
O2 - BHO: sPeerObj Class - {00000097-7C67-4BA6-8B42-05128941688A} - C:\WINNT\speeryox.dll
O2 - BHO: (no name) - {1B9BF8F6-27D9-FBEE-98B2-80B5AF286D1A} - C:\WINNT\system32\sdkqu.dll
O4 - HKLM\..\Run: [d3nn32.exe] C:\WINNT\system32\d3nn32.exe
O4 - HKLM\..\Run: [hzemdl] c:\winnt\system32\hzemdl.exe
O4 - Startup: PowerReg Scheduler V3.exe
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.116/view22/View22RTE.cab
O23 - Service: Network Security Service (%AF夶À¨) - Unknown owner - C:\WINNT\crco32.exe

Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.

Double-Click on the file Test.bat, a small DOS type window should open and close immediately.


Go to Start > Run and type services.msc and press ENTER. Here navigate to the service named Network Security Service (%AF夶À¨) and select "Properties" and set the "Service Status" option to "Stop". Set "Startup type" to "Disabled", click Apply, then OK. Exit from Services.

Reboot and post a fresh HijackThis log and the log that was created by SpSeHjfix.

Logfile of HijackThis v1.99.1
Scan saved at 15:34:04, on 7/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltmsg.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TUN\tcpw\wftpd32.exe
C:\Program Files\TUN\tcpw\wlpd32.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\My Documents\Brent\web downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: wftpd32.exe.lnk = C:\Program Files\TUN\tcpw\wftpd32.exe
O4 - Global Startup: wlpd32.exe.lnk = C:\Program Files\TUN\tcpw\wlpd32.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Esker License Control (EskerLicenseControl) - Esker - C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
O23 - Service: Esker FTPD (ftpds) - Esker - C:\PROGRA~1\TUN\TCPW\WFTPDSNT.EXE
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Esker LPD (lpds) - Esker - C:\PROGRA~1\TUN\TCPW\WLPDSNT.EXE
O23 - Service: Esker NFSD (nfsds) - Esker - C:\PROGRA~1\TUN\TCPW\WNFSDSNT.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

SPFIX

(7/4/05 14:44:08) SPSeHjFix started v1.1.2
(7/4/05 14:44:08) OS: Win2000 Service Pack 4 (5.0.2195)
(7/4/05 14:44:08) Language: english
(7/4/05 14:44:08) Win-Path: C:\WINNT
(7/4/05 14:44:08) System-Path: C:\WINNT\system32
(7/4/05 14:44:08) Temp-Path: C:\DOCUME~1\DUC116~1.DUS\LOCALS~1\Temp\
(7/4/05 14:44:15) Disinfection started
(7/4/05 14:44:15) Bad-Dll(IEP): c:\winnt\jpxqs.dll
(7/4/05 14:44:15) UBF: 7 - UBB: 2 - UBR: 17
(7/4/05 14:44:15) UBF: 7 - UBB: 2 - UBR: 17
(7/4/05 14:44:15) Bad IE-pages:
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Page: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKCU\Software\Microsoft\Internet Explorer\Search, SearchAssistant: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Page: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Default_Page_URL: about:blank
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Default_Search_URL: res://c:\winnt\jpxqs.dll/sp.html#37049
deleted: HKLM\Software\Microsoft\Internet Explorer\Search, SearchAssistant: res://c:\winnt\jpxqs.dll/sp.html#37049
(7/4/05 14:44:15) Stealth-String not found
(7/4/05 14:44:15) No locked Files to delete. End without Reboot
(7/4/05 14:44:27) Disinfection started
(7/4/05 14:44:27) Bad-Dll(IEP): c:\winnt\jpxqs.dll
(7/4/05 14:44:27) UBF: 7 - UBB: 2 - UBR: 17
(7/4/05 14:44:27) UBF: 7 - UBB: 2 - UBR: 17
(7/4/05 14:44:27) Bad IE-pages: (none)
(7/4/05 14:44:27) Stealth-String not found
(7/4/05 14:44:27) No locked Files to delete. End without Reboot

Hi,
Now log looks better. There are some things to remove. Download SpywareBlaster and CCleaner and isntall them. Do not run them now.

Boot in safe mode. Run HijackThis and click Do only a System scan.
Then put a check mark infront of below listed entries:-

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O4 - Startup: PowerReg Scheduler V3.exe

Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.

Now using Windows Search feature, search for the file PowerReg Scheduler V3.exe and delete it.

Run CCleaner:-

  • Click "Options" button and here go to "Settings" tab and uncheck the option "Only delete files in Windows Temp folder older than 48 hours".
  • Click OK to exit from the Options.
  • Finally click "Run Cleaner".

Run SpywareBlaster:-

  • Click "Enable All Protection".
  • Close SpywareBlaster.

Reboot to Normal Mode and run HijackThis again. Then click Do a System scan and save log, and post the fresh log.

When I boot into safe mode, I cannot log onto my computer with my settings. I have to log on as administrator, will that make a difference? when I run the Hijackthis in safe mode, the R3 and O4 that you mentioned from above do not show up. I did delete the exe though for Powerreg. I also ran the CCleaner and SpywareBlaster.

Thanx for all this help. Here's the new log file.

Logfile of HijackThis v1.99.1
Scan saved at 11:13:40, on 7/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltmsg.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TUN\tcpw\wftpd32.exe
C:\Program Files\TUN\tcpw\wlpd32.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\My Documents\Brent\web downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - Global Startup: wftpd32.exe.lnk = C:\Program Files\TUN\tcpw\wftpd32.exe
O4 - Global Startup: wlpd32.exe.lnk = C:\Program Files\TUN\tcpw\wlpd32.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Esker License Control (EskerLicenseControl) - Esker - C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
O23 - Service: Esker FTPD (ftpds) - Esker - C:\PROGRA~1\TUN\TCPW\WFTPDSNT.EXE
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Esker LPD (lpds) - Esker - C:\PROGRA~1\TUN\TCPW\WLPDSNT.EXE
O23 - Service: Esker NFSD (nfsds) - Esker - C:\PROGRA~1\TUN\TCPW\WNFSDSNT.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Hi,
Log is much better now :) Only one entry remains. You can fix this in normal mode itself.

R3 - Default URLSearchHook is missing

Also, download CleanUp! and install it. Run it, click "Options" button, move the "Quick Setup" slider to "Thorough CleanUp!" and click "Yes" for the warning message and exit from Options. Click "CleanUp!" to start cleaning. After cleaning, click "Close", and choose "Yes" to restart the PC.

After this, post a new log of HijackThis. Also, please post back whether you are still experiencing any problems with Internet Explorer or not.

Its looking good. I haven't had any of the old problems again so far. I'm optimistic that this fixed it.

Thanx so much swatkat. You did a tremendous job!! :mrgreen:

Logfile of HijackThis v1.99.1
Scan saved at 13:04:37, on 7/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\ibmpmsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\cmd.exe
C:\WINNT\system32\tp4serv.exe
C:\WINNT\system32\ltmsg.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\RunDll32.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TUN\tcpw\wftpd32.exe
C:\Program Files\TUN\tcpw\wlpd32.exe
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\My Documents\Brent\web downloads\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - Global Startup: wftpd32.exe.lnk = C:\Program Files\TUN\tcpw\wftpd32.exe
O4 - Global Startup: wlpd32.exe.lnk = C:\Program Files\TUN\tcpw\wlpd32.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Esker License Control (EskerLicenseControl) - Esker - C:\PROGRA~1\TUN\COMMON\ESLCBCST.EXE
O23 - Service: Esker FTPD (ftpds) - Esker - C:\PROGRA~1\TUN\TCPW\WFTPDSNT.EXE
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe
O23 - Service: Esker LPD (lpds) - Esker - C:\PROGRA~1\TUN\TCPW\WLPDSNT.EXE
O23 - Service: Esker NFSD (nfsds) - Esker - C:\PROGRA~1\TUN\TCPW\WNFSDSNT.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Hi,
Log looks clean :D

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