Getting rid of Hacktool.Rootkit

[blupp75]

Hi,

My moms computer has been effected by something which Norton claims is a Hacktool.Rootkit in c:\windows\system32\msdirectx.sys - a file I can't seem to find. I want to help her get rid of it, but I just don't know where to start. Hope you you can help. The log from hijackthis looks like this. Thanks in advance.

/Per

Logfile of HijackThis v1.99.1
Scan saved at 22:46:40, on 2005-08-31
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\Scansoft\PaperPort\pptd40nt.exe
C:\Program\LIUtilities\WinBackup\wbsched.exe
C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program\MSN Messenger\MsnMsgr.Exe
C:\Program\SmartTrust\SmartTrust Personal\Csp\SmartCertmover.exe
C:\Program\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\Smartscaps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program\Messenger\msmsgs.exe
C:\Documents and Settings\Ove\Mina dokument\Mina mottagna filer\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
F2 - REG:system.ini: UserInit=userinit.exe,xpjava.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\WINDOWS\Downloaded Program Files\googlenav.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O3 - Toolbar: MSN Verktygslåda - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program\MSN Toolbar\01.01.1601.0\sv\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program\Delade filer\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program\Brother\BRMFLPRO\BrDefPrt.exe
O4 - HKLM\..\Run: [WinBackup Scheduler] C:\Program\LIUtilities\WinBackup\wbsched.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program\MSN Apps\Updater\01.02.0002.1001\sv\msnappau.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\Program\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Certificate Mover.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/13b7a2b432ae828a6506/netzip/RdxIE601.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} (Google Activate) - http://toolbar.google.com/data/sv/big/1.1.62-big/GoogleNav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SmartTrust Smart Card Server (Smartscaps) - SmartTrust - C:\WINDOWS\system32\Smartscaps.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[crunchie]

Click here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\System32\xpjava.exe
C:\WINDOWS\System32\msdirectx.sys

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run HijackThis and put checkmarks in front of the following items.

F2 - REG:system.ini: Shell=Explorer.exe,xpjava.exe

Close all windows except HijackThis and click Fix checked:

Boot back to normal and copy the part in bold below into notepad. Save it as unlegacy.reg (set filetype to "All Files")

REGEDIT4

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MSDIRECTX]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MSDIRECTX]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\msdirectx]

Doubleclick the file you made and confirm you want to merge it with the registry.
Reboot once more.

==

Please visit at least two of the following sites for an online virus scan:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you tick Auto Clean.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

==

Reboot when done and post another log please.

[blupp75]

Ok, here is the new log. What do think?

Logfile of HijackThis v1.99.1
Scan saved at 22:22:44, on 2005-09-03
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\Scansoft\PaperPort\pptd40nt.exe
C:\Program\LIUtilities\WinBackup\wbsched.exe
C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\MSN Messenger\msnmsgr.exe
C:\Program\SmartTrust\SmartTrust Personal\Csp\SmartCertmover.exe
C:\Program\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\Smartscaps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\Program\Messenger\msmsgs.exe
C:\Program\Outlook Express\msimn.exe
C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\sessmgr.exe
C:\WINDOWS\system32\RDSHOST.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\Documents and Settings\Ove\Mina dokument\Mina mottagna filer\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\WINDOWS\Downloaded Program Files\googlenav.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O3 - Toolbar: MSN Verktygslåda - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program\MSN Toolbar\01.01.1601.0\sv\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program\Delade filer\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program\Brother\BRMFLPRO\BrDefPrt.exe
O4 - HKLM\..\Run: [WinBackup Scheduler] C:\Program\LIUtilities\WinBackup\wbsched.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program\MSN Apps\Updater\01.02.0002.1001\sv\msnappau.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\Program\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Certificate Mover.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartUI.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125570016234
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} (Google Activate) - http://toolbar.google.com/data/sv/big/1.1.62-big/GoogleNav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SmartTrust Smart Card Server (Smartscaps) - SmartTrust - C:\WINDOWS\system32\Smartscaps.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[crunchie]

Just clean up the following and you should be right :).

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

O4 - Global Startup: Certificate Mover.lnk = ?
O4 - Global Startup: SmartUI.lnk = ?

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

[blupp75]

Now it looks like this. I actually got some kind of error when clicking "Fix checked" in HijackThis. Unfortunately I don't remember what they said... :o

/Per

Logfile of HijackThis v1.99.1
Scan saved at 16:40:27, on 2005-09-08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\Scansoft\PaperPort\pptd40nt.exe
C:\Program\LIUtilities\WinBackup\wbsched.exe
C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\MSN Messenger\msnmsgr.exe
C:\Program\SmartTrust\SmartTrust Personal\Csp\SmartCertmover.exe
C:\Program\Scansoft\PaperPort\SmartUI\SmartUI.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
C:\Program\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\Smartscaps.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\BRMFRSMG.EXE
C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program\Messenger\msmsgs.exe
C:\WINDOWS\system32\RDSHOST.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\Documents and Settings\Ove\Mina dokument\Mina mottagna filer\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\WINDOWS\Downloaded Program Files\googlenav.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\Program\DELADE~1\Real\Toolbar\realbar.dll
O3 - Toolbar: MSN Verktygslåda - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program\MSN Toolbar\01.01.1601.0\sv\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program\Delade filer\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program\Brother\BRMFLPRO\BrDefPrt.exe
O4 - HKLM\..\Run: [WinBackup Scheduler] C:\Program\LIUtilities\WinBackup\wbsched.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program\Delade filer\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program\MSN Apps\Updater\01.02.0002.1001\sv\msnappau.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\Program\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\Program\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program\Delade filer\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\Downloaded Program Files\googlenav.dll/cmsimilar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125570016234
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} (Google Activate) - http://toolbar.google.com/data/sv/big/1.1.62-big/GoogleNav.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\ccPwdSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program\DELADE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SmartTrust Smart Card Server (Smartscaps) - SmartTrust - C:\WINDOWS\system32\Smartscaps.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program\Delade filer\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinBackup Scheduler (WinbackupScheduler) - Unknown owner - C:\Program\Uniblue\WinBackup 2.0\wbscheds.exe

[crunchie]

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, Ad-Aware SE, and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.