Unknown Virus...???

[compill]

Hello!

About 5months ago my computer was working just fine then one day I received a pop up to update my Dell Support. Since then I can get online, however I can not log onto secure sites. ie- Yahoo Mail, Google Mail... basically anywhere that requires you type in a password and username. The diagnostic says:

warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
info HTTP: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.
error Could not make an HTTPS connection.

But my connection is fine. I've tried EVERYTHING! I deleted files from my computer, went into Internet Opts and made sure everything was unchecked under LAN settings, I even tried to restore my computer to its last working state but none have worked.

Any suggestions?? I'm all out of ideas

~Desperate

[jholland1964]

Sounds as if an infection has changed your LAN settings. Go to Internet Settings, Connections, LAN button and make sure there are NO check marks in there. Ok your way out and attempt to connect. If you can then follow all the steps in our Read Me sticky and post back here with all the logs.

http://www.daniweb.com/forums/thread134865.html

[qlcooper]

Yeah, like the brother above says, it's pretty simple, just revert to your default internet connection settings. If anything in your Internet Connection settings look suspicious, than change it. If that doesn't work, than post your results, and we will help you from there.

[rangarecon]

Go into Internet explorer ->click on tools ->click on internet options -> Advanced -> reset advanced settings. Hope this helps

rangarecon

[Master Rattley]

Reset your internet explorer settings.

[jholland1964]

Go into Internet explorer ->click on tools ->click on internet options -> Advanced -> reset advanced settings. Hope this helps

rangarecon

Those steps are incorrect for this situation. If you are going to post instructions please be certain they are correct.

[jholland1964]

Reset your internet explorer settings.

This post is unnecessary. This same advice has been given twice all ready.

[Master Rattley]

This post is unnecessary. This same advice has been given twice all ready.

THIS post is unnecessary, my eyes are just as good as yours. simply backing up what a previous posted has said, is not unnecessary -__-

[compill]

Sounds as if an infection has changed your LAN settings. Go to Internet Settings, Connections, LAN button and make sure there are NO check marks in there. Ok your way out and attempt to connect. If you can then follow all the steps in our Read Me sticky and post back here with all the logs.

http://www.daniweb.com/forums/thread134865.html

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~my results~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

GMER ONE

GMER 1.0.15.15477 - http://www.gmer.net
Rootkit quick scan 2010-10-24 14:24:23
Windows 5.1.2600 Service Pack 3
Running: Rootkit Scanner.exe; Driver: C:\DOCUME~1\Jakia\LOCALS~1\Temp\pxdoapog.sys

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

GMER TWO

GMER 1.0.15.15477 - http://www.gmer.net
Rootkit scan 2010-10-24 14:42:50
Windows 5.1.2600 Service Pack 3
Running: Rootkit Scanner.exe; Driver: C:\DOCUME~1\Jakia\LOCALS~1\Temp\pxdoapog.sys

---- System - GMER 1.0.15 ----

SSDT 82DD7E78 ZwConnectPort

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device \FileSystem\Fastfat \Fat F1C9ED20

AttachedDevice \FileSystem\Fastfat \Fat SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

DDS

DDS (Ver_10-10-21.02) - NTFSx86
Run by Jakia at 14:50:43.98 on Sun 10/24/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.251 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jakia\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\2.bin\MWSSRCAS.DLL
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: MorpheusToolbar BHO: {3f3714a1-89a4-46be-8af3-d0c9d1fb03f9} - c:\program files\morpheusbar\bar\1.bin\MORPHBAR.DLL
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\deSrcAs.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: : {d73f49b1-b51b-4d32-a3b7-bd04b8342f53} - c:\program files\morpheusbar\srchastt\1.bin\MBSRCAS.DLL
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Norton Internet Security: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\2.bin\MWSBAR.DLL
TB: Morpheus Toolbar: {3f3714a9-89a4-46be-8af3-d0c9d1fb03f9} - c:\program files\morpheusbar\bar\1.bin\MORPHBAR.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File
TB: {74CC49F7-EB32-4A08-B204-948962A6E3DB} - No File
TB: {4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} - No File
EB: Web Assistant: {66b90adb-0be3-40ae-8680-84a6f0577ca0} - c:\program files\hbtools\bin\4.8.0.0\HbtHostIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [MotiveBBM] c:\program files\att-sst\mccibrowser.exe -appkey=att-sst -url=c:\program files\att-sst\ocb\2524b351-3f6a-4104-a384-c3e75c7637af\Start.htm?vendorID=ATT-SST,ConnectivityRequired=true,flowId=HOMEPAGE -windowcontext=ATT-SST
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRunServices: [WINDOWS SYSTEM] servce.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922}
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
Trusted Zone: yahoo.com\login
Trusted Zone: yahoo.com\www
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/SmileyCentralFWBInitialSetup1.0.1.0.cab
DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} - hxxp://forms.real.com/real/player/download.html?f=windows/mrkt/rhapx/RhapsodyPlayerEngine_Inst_Win.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://fb.familylink.com/we_are_related/stream/core/lib/AurigmaImageUploader/ImageUploader5.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6F750200-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} - hxxp://www.homesteadhotels.com/minisite/accommodations/surround/MSSurVid.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\SAVRTPEL.SYS [2005-3-15 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-3-15 185960]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2005-3-15 239264]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-3-15 177768]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\NAVAPSVC.exe [2005-3-15 128160]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2005-8-25 826512]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-4-12 24652]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20061129.017\NAVENG.Sys [2006-11-29 79240]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20061129.017\NavEx15.Sys [2006-11-29 831880]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\SAVRT.SYS [2005-3-15 334984]
S2 gupdate1c9f950cbe33290;Google Update Service (gupdate1c9f950cbe33290);c:\program files\google\update\GoogleUpdate.exe [2009-6-30 133104]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2005-3-11 67184]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2005-3-15 83560]
S3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVSCAN.EXE [2005-3-15 198368]

=============== Created Last 30 ================

2010-09-26 16:48:03 -------- d-----w- c:\docume~1\alluse~1\applic~1\Sprint

==================== Find3M ====================

============= FINISH: 14:50:58.26 ===============

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

DDS ATTACHMENT

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-21.02)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/30/2005 6:34:51 PM
System Uptime: 10/24/2010 2:00:59 PM (0 hours ago)

Motherboard: Dell Computer Corporation | | 0X8957
Processor: Intel(R) Pentium(R) M processor 1.60GHz | Microprocessor | 1594/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 52 GiB total, 13.869 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP717: 8/10/2010 10:15:05 AM - System Checkpoint
RP718: 8/12/2010 12:01:45 PM - System Checkpoint
RP719: 8/30/2010 11:04:42 PM - System Checkpoint
RP720: 9/1/2010 12:07:33 AM - System Checkpoint
RP721: 9/4/2010 8:01:39 AM - System Checkpoint
RP722: 9/5/2010 8:11:50 PM - Installed Sprint SmartView.
RP723: 9/5/2010 8:52:59 PM - Restore Operation
RP724: 9/5/2010 9:09:37 PM - Installed Sprint SmartView.
RP725: 9/19/2010 2:23:41 AM - System Checkpoint
RP726: 9/26/2010 11:45:26 AM - NMEA Port
RP727: 9/26/2010 11:46:41 AM - Removed Sprint SmartView.
RP728: 9/26/2010 11:54:27 AM - Configured Broadcom Management Programs 2
RP729: 9/26/2010 11:54:38 AM - Configured Broadcom Management Programs 2
RP730: 9/26/2010 11:55:52 AM - Removed Apple Software Update
RP731: 9/26/2010 12:00:08 PM - Removed Jasc Paint Shop Photo Album
RP732: 9/26/2010 12:10:13 PM - Removed QuickBooks
RP733: 10/9/2010 4:39:24 PM - System Checkpoint
RP734: 10/14/2010 12:27:00 PM - System Checkpoint
RP735: 10/16/2010 2:34:39 PM - System Checkpoint
RP736: 10/21/2010 3:01:22 PM - System Checkpoint

==== Installed Programs ======================

ABBYY FineReader 5.0 Sprint Plus
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Reader 8.1.5
Adobe Reader Chinese Simplified Fonts
Adobe® Photoshop® Album Starter Edition 3.2
AIM 6
AIMTunes
ALPS Touch Pad Driver
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
AutoUpdate
BUM
CardRd81
CC_ccProxyExt
ccCommon
ccPxyCore
CCScore
Conexant D480 MDC V.9x Modem
CR2
Critical Update for Windows Media Player 11 (KB959772)
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Photo AIO Printer 922
Dell Picture Studio v3.0
Dell ResourceCD
Dell System Restore
DivX
DivX Player
DivX Web Player
EarthLink setup files
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
essvcpt
Get High Speed Internet!
Google Chrome
Google Desktop
Google Earth
Google Update Helper
HijackThis 2.0.2
HLPPDOCK
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) PROSet/Wireless Software
Internal Network Card Power Management
Internet Explorer Default Page
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro 8 Dell Edition
Jasc Paint Shop Pro Studio, Dell Editon
Jasc Paint Shop Pro Studio.01 , Dell Edition 1.0.1.1 Patch
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 12
KB408682
kgcbase
KODAK EASYSHARE Gallery Easy Upload, v2.0
KODAK EASYSHARE Gallery Upload ActiveX Control
Kodak EasyShare software
KSU
LiveReg (Symantec Corporation)
LiveUpdate 3.0 (Symantec Corporation)
Macromedia Flash Player
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Digital Image Library 9 - Blocker
Microsoft Encarta Encyclopedia Standard 2005
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft Picture It! Library 10
Microsoft Picture It! Premium 10
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Word 2002
Microsoft Works
Microsoft Works 2005 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Morpheus Toolbar
MP3 Player Utilities 3.79
mPfMgr
mPfWiz
mProSafe
MSRedist
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mToolkit
Musicmatch for Windows Media Player
Musicmatch® Jukebox
mWlsSafe
mXML
My Web Search (Smiley Central)
MyWay Search Assistant
mZConfig
NetZeroInstallers
Norton AntiSpam
Norton AntiVirus 2005
Norton Internet Security
Norton Internet Security 2005 (Symantec Corporation)
Norton Security Center
Norton WMI Update
Notifier
OfotoXMI
OTtBP
OTtBPSDK
Photo Click
Qualxserve Service Agreement
QuickSet
QuickTime
Rhapsody Player Engine
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980232)
SFR
SFR2
SHASTA
Shockwave
SKIN0001
SKINXSDK
Sonic Audio module
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
SPBBC
staticcr
Symantec Network Drivers Update
Symantec Script Blocking Installer
SymNet
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
VPRINTOL
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows Mobile® Device Handbook
Windows XP Service Pack 3
WIRELESS
Wondershare DVD Slideshow Builder 4.2.0 Trial Version
Works Upgrade
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

10/21/2010 2:35:09 PM, error: SCardSvr [610] - Smart Card Reader 'O2Micro PCMCIA Reader 0' rejected IOCTL POWER: The smart card is not responding to a reset.
10/21/2010 2:35:09 PM, error: SCardSvr [610] - Smart Card Reader 'O2Micro PCMCIA Reader 0' rejected IOCTL GET_STATE: The device has been removed.
10/21/2010 2:35:09 PM, error: O2SCBUS [0] -

==== End Of File ===========================

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Unfortunately, it would not let me run the MalwareBytes’ Anti-Malware. My internet connection was blocked

Hope this helps...

[compill]

Go into Internet explorer ->click on tools ->click on internet options -> Advanced -> reset advanced settings. Hope this helps

rangarecon

Thank you for your response however it did not help with my particular computer problem

[crunchie]

Download Dial-a-Fix and run it. Select the 'Check all' (green arrow) and then hit 'GO.'
Reboot when done and see how things are now.

[dspnhn]

try to use <snip>.....it is a utility and has potential to clean terrible infestations. i have used it quite often. just disable ur antivirus and run it...follow all instructions and do not opt for windows recovery console when asked for.

HOPE this gets ur PC back on track

[stokes1900]

uninstall the security updates or restore your pc to back date

[jholland1964]

uninstall the security updates or restore your pc to back date

A ridiculous suggestion. If you are going to post please be aware of exactly what you are suggesting.