Cannot access website

[r3n3310h]

Hi,

I have the problem of able to log on using dial in connection but unable to browse in internet explore 6.0. The message that shows in the title area of the browser screen:
*******************************************
res://c:\windows\system32\shdoclc.dll/dnserror.htm
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. Cannot find server or DNS Error
Internet Explorer
********************************************
I read other threads posted and tried the suggested (below)but still not able to access the internet.

1. Deleted all folders and files in the following Temp folders.
   C:\WINDOWS\Temp\
   C:\Temp\
   C:\Documents and Settings\username\Local Settings\Temp\
2. Did a full Trojan-Hunter scan. Found one file in Recycle bin infected and fixed it.
3. Then run Symantec, Sypbot (1.3) and Ad-Aware (SE Personal 1.06r1). Removed 4 critical & 11 negligible files found by Ad-Aware
4. Restarted the computer in safe mode and run CWShredder. Removed file c:\Windows\erase_SR.exe

5. Did the HJT scan, below is the HJT log file

   Logfile of HijackThis v1.99.1
   Scan saved at 10:22:59 PM, on 10/19/2005
   Platform: Windows XP SP2 (WinNT 5.01.2600)
   MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

   Running processes:
   C:\WINDOWS\System32\smss.exe
   C:\WINDOWS\system32\csrss.exe
   C:\WINDOWS\system32\winlogon.exe
   C:\WINDOWS\system32\services.exe
   C:\WINDOWS\system32\lsass.exe
   C:\WINDOWS\system32\svchost.exe
   C:\WINDOWS\system32\svchost.exe
   C:\WINDOWS\System32\svchost.exe
   C:\WINDOWS\system32\svchost.exe
   C:\WINDOWS\system32\svchost.exe
   C:\WINDOWS\system32\spoolsv.exe
   C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
   C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
   C:\WINDOWS\System32\alg.exe
   C:\WINDOWS\system32\wscntfy.exe
   C:\WINDOWS\Explorer.EXE
   C:\WINDOWS\system32\devldr32.exe
   C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
   C:\WINDOWS\system32\pctspk.exe
   C:\WINDOWS\system32\PV92Tray.exe
   C:\WINDOWS\system32\ctfmon.exe
   C:\HJT\HijackThis.exe

   R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
   R3 - Default URLSearchHook is missing
   O4 - HKLM..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
   O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
   O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
   O4 - HKLM..\Run: [NT Logging Service] syslog32.exe
   O4 - HKLM..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
   O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
   O4 - HKLM..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
   O4 - HKLM..\Run: [PCTVOICE] pctspk.exe
   O4 - HKLM..\Run: [PV92TRAY] PV92Tray.exe
   O4 - HKLM..\Run: [Systmesy] Systmesy.exe
   O4 - HKLM..\Run: [Dynamic DLL Injection] dyntopat32.exe
   O4 - HKLM..\Run: [Adobe Acrobat Reader CFG] mnaetwrplj.exe
   O4 - HKLM..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
   O4 - HKLM..\RunServices: [Dynamic DLL Injection] dyntopat32.exe
   O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
   O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
   O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
   O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
   O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
   O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
   O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
   O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
   O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
   O23 - Service: Bit Torrent (Bt) - Unknown owner - C:\WINDOWS\system.exe
   O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
   O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe

6. Because I am not able to access internet, I was not able to run the Trend Micro’s housecall online scan program.

7. On Window Firewall exception tab, add an entry for Internet Explorer
8. Delete Temporary Internet files and all offline content again
9. Install and run CCleaner and cleaned the following
10. Reboot the system.
11. Did Spynot & Ad-Aware can again, removed 1 critical file detected by Ad-Aware, still not able to access internet.

Any help would be greatly appreciated!

Below is my system configuration:
Windows XP Pro
IE 6.0 with sp2
Compaq P3 1.5 GHz

Best Regards,
r3n3310h

[r3n3310h]

Any suggestion? PLEASE HELP.....

[nizzy1115]

Any suggestion? PLEASE HELP.....

my guess is some setting is messed up in internet explorer...try resetting them all back to defaults...you are on dial up? Who do you use? Also, try clearing your dns ...To clear your cache, type in the following in the command prompt (hit start then run) then ipconfig /flushdns and then enter. Does this help?

[nizzy1115]

I forgot to ask...can you browse with firefox? This tell us a lot thanks!

[r3n3310h]

I am using Proxy:mystarhub.com.sg. Port:8080.

Tried cleaning the dns. Run ipconfig /flushdns command, system return message "Window IP configuration". Still not able to browse web, include firefox.

[nizzy1115]

I am using Proxy:mystarhub.com.sg. Port:8080.

Tried cleaning the dns. Run ipconfig /flushdns command, system return message "Window IP configuration". Still not able to browse web, include firefox.

well i think you may have answered this one yourself...dont use the proxy! It may not be letting you in...just go with no proxy...there is no reason to go through a proxy anyways if you arent doing illegal or bad...especially if your on dial up. Doesnt it make your internet go slow? ...But anyways to fix it set your computers internet connections to auto settings and remove the proxy and it should work for you.
Hope this helps!

[r3n3310h]

Hi, I have changed the internet connection to automatically detect settings and removed the proxy. But still doesn't work. PLEASE HELP.

[just_a_nobody]

These entries have been positively identified as malicious programs. In the HijackThis program, place a check mark next to the following entries.

R3 - Default URLSearchHook is missing
(Description: This will fix the search mechanism in IE.)

O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
(Description: Added as a result of the DONK.B or DONK.C or DONK.L or DONK.M or DONK.O VIRUSES! )

O4 - HKLM\..\Run: [Systmesy] Systmesy.exe
(Description: Added as result of a W32/Rbot-KQ WORM! infection )

Suspicious

Suspicious entries have been found in your log. They might be spyware/malware. We advise that you follow all of the directions on this page, and then re-run HijackThis. If you are still seeing this "Suspicious" section, you should go to the Spyware Help section of our site and post your log in a new topic so that our experts can analyze it personally.

Suggestions

The following are not necessarily spyware/malware, but we suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
(Description: Microsoft Office startup assistant. Not necessary. Removing this entry will free up a significant amount of system resources.)

1) Press the "Fix checked" button. Then close HijackThis.

2) Then reboot your computer.

3) Delete the file Syslog32.exe which resides in C:\WINDOWS\System32\ or C:\WINDOWS\System\

4) Delete the file Systmesy.exe which resides in C:\WINDOWS\System32\ or C:\WINDOWS\System\

5) Empty your recycle bin.

6) Run Windows Update and install all critical updates.

7) Make sure your anti-virus program is up to date with the latest patches. If you do not have an anti-virus program, download and install AVG Personal Edition Anti-Virus, which is free.

8) Reboot one last time.

9) Some suspicious entries have been found in your log. The next step is to run HijackThis again and create another log file.

[r3n3310h]

Hi, I did all you have suggested. Still unable to browse any website. Below is my new hijack log. PLEASE ADVISE.

Logfile of HijackThis v1.99.1
Scan saved at 8:46:34 PM, on 11/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\PV92Tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.mystarhub.com.sg:8080
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [Dynamic DLL Injection] dyntopat32.exe
O4 - HKLM\..\Run: [Adobe Acrobat Reader CFG] mnaetwrplj.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\RunServices: [Dynamic DLL Injection] dyntopat32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bit Torrent (Bt) - Unknown owner - C:\WINDOWS\system.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

[just_a_nobody]

Try restoring your Winsock stack as it may be corrupt. Go to Start>> Run. Type in: netsh winsock reset [Enter]
Then reboot.

Or go here, and download the winsockxpfix.exe: http://www.cpaz.net/downloads.aspx

[DMR]

There are still three malicious entries in your latest log.

1. Have HijackThis fix:

O4 - HKLM\..\Run: [Dynamic DLL Injection] dyntopat32.exe
O4 - HKLM\..\Run: [Adobe Acrobat Reader CFG] mnaetwrplj.exe
O4 - HKLM\..\RunServices: [Dynamic DLL Injection] dyntopat32.exe

2. Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types". Search for the following files and delete them if found:

dyntopat32.exe
mnaetwrplj.exe

3. Empty your Recycle Bin and reboot.

4. Once the computer reboots, run HijackThis again and post the new log.

[r3n3310h]

Hi, I done all the suggests yesterday. Here is the new HJT report.

Logfile of HijackThis v1.99.1
Scan saved at 10:05:50 PM, on 11/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.mystarhub.com.sg:8080
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bit Torrent (Bt) - Unknown owner - C:\WINDOWS\system.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

[r3n3310h]

What to do the next step. Appreciate if the is any suggestion.

[just_a_nobody]

Are you still having problems? If so, try this:
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

[DMR]

Your latest log is infection-free, so try just_a_nobody's suggestion.
If that doesn't work, here are a few more troubleshooting steps to try:

1. Open your Internet Options control panel, click on the Connections tab, and then on the "LAN Settings" button. In the LAN settings window, make sure the "automatically detect settings" box is checked.

2. In Internet Explorer and Firefox, see if you can reach Google and Yahoo by their IP addresses as opposed to their URL. In hte browsers' address/location bars, type in the following locations one at a time and tell us what happens:

http://66.102.7.147
http://66.94.230.37

3. Click on the "Run..." option in your Start menu. In the "Open:" box of the resulting window, type "cmd" (omit the quotes) and hit Enter. This will bring up a DOS window

- At the DOS prompt, type the following commands, hit Enter after each, and tell us the exact results for each command:

ping 127.0.0.1
ping 66.102.7.147
ping www.google.com

- Again at the DOS prompt, type the following command, hit Enter, and post the information returned by the command:

ipconfig /all

[r3n3310h]

Thanks for the suggestions. I did the followings yesterday.

1.Tried just_a_nobody's suggestion, it still doesn't work.

2. In Internet Explorer, I am also unable to reach Google and Yahoo by typing their IP address http://66.102.7.147 and http://66.94.230.37.
The title area of the browser screen shows: pinging 66.102.7.147 (or pinging 66.94.230.37)
& The page message shows:
Can not find server or DNS error.

3. At DOS prompt, type ping 127.0.0.1.
System return > reply from 127.0.0.1
> reply from 127.0.0.1
> reply from 127.0.0.1

4. At DOS prompt, type ping 66.102.7.147
System return > pinging 66.102.7.147 with 32 bytes of data
> request timed out
> request timed out
> request timed out

5. At DOS prompt, type ping www.google.com
System return > ping request could not find host
www.google.com. Please check the name and try again.

6. At DOS prompt, type ipconfig /all
System return the following:
> Windows IP configuration
Host Name …………………………. : HOME
Primary Dns Suffix ……………… :
Node Type …………………………. : Unknown
IP Routing Enabled …………….. : No
WINS Proxy Enabled …………. : No

> PPP adapter lohrenee:
Connection-specific DNS Suffix . :
Description ………………………. : WAN <PPP/SLIP> Interface
Physical Address ……………… : 00-53-45-00-00-00
Dhcp Enabled …………………… : No
IP Address …………………….... : 203.117.55.48
Subnet Mask …………………... : 255.255.255.255
Default Gateway ……………... : 203.117.55.48
DNS Servers …………………….. : 203.117.33.19
: 203.117.33.18
NetBIOS over Tcpip …………. : Disabled

Please advise.

[r3n3310h]

:sad: Have tried all the above but still doesn’t work. Please help.

[r3n3310h]

Still can not go to any website. :sad:
I am stuck here, what can I do next? Would appreciate very much if you have any suggestion.

[nizzy1115]

well this is interesting because your computer is not seeing the outside world. Something may be wrong with your modem or it could be software related. You can try a windows xp repair. This is done by inserting your winxp disk and rebooting to this disk and choose repair windows from the list of options. Let us know if this does anything for you. Remember, reparing windows doesnt reinstall everything so you will not lose anything. Hope this helps.

[r3n3310h]

Hi, I tried windows xp repair. Noticed that the system did some files loading, and then end with a command prompt C:\WINDOWS>

Any command I should type to repair? Appreciate any advice.