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I have a one day old Macbook Pro. I tried to install PHP Zend Studio (which is what I use to code in).

Everytime I try to run it for the first time after dragging and dropping it into the Applications folder, it crashes and this is what I get:

Process:               ZendStudio [5239]
Path:                  /Applications/Zend Studio.app/Contents/MacOS/ZendStudio
Identifier:            com.zend.php.ide
Version:               13.6.0 (13.6.0.v20170410-20170406-0246-691)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           ZendStudio [5239]
User ID:               501

Date/Time:             2017-05-04 23:47:25.440 -0700
OS Version:            Mac OS X 10.12.4 (16E195)
Report Version:        12
Anonymous UUID:        2D7F9CC5-0F54-55B0-C52F-B10F42C8B040

Sleep/Wake UUID:       31FE2302-3030-4C51-AD69-A6D9C224B94F

Time Awake Since Boot: 24000 seconds
Time Since Wake:       2000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000068
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

VM Regions Near 0x68:
--> 
    __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Zend Studio.app/Contents/MacOS/ZendStudio

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib               0x00007fffc131d6a0 flockfile + 4
1   libsystem_c.dylib               0x00007fffc132083c fwrite + 72
2   com.zend.php.ide                0x0000000100001d58 main + 1154
3   com.zend.php.ide                0x0000000100000f28 start + 52

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00007fff5fbffb58  rbx: 0x000000010000380d  rcx: 0x0000000000000000  rdx: 0x0000000000000016
  rdi: 0x0000000000000000  rsi: 0x0000000000000001  rbp: 0x00007fff5fbffb30  rsp: 0x00007fff5fbffb30
   r8: 0x00006000000600c0   r9: 0x00000001000037e5  r10: 0x000000000000002e  r11: 0x00007fffc13207f4
  r12: 0x00000001000037dd  r13: 0x0000000000000000  r14: 0x0000000000000016  r15: 0x00007fff5fbffca0
  rip: 0x00007fffc131d6a0  rfl: 0x0000000000010202  cr2: 0x0000000000000068

Logical CPU:     0
Error Code:      0x00000004
Trap Number:     14

Binary Images:
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       0x103191000 -        0x1031cedc7  dyld (433.5) <8239D0D7-66F6-3C44-A77F-586F74525DA3> /usr/lib/dyld
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    0x7fffc1372000 -     0x7fffc1375fff  libsystem_coreservices.dylib (41.4) <FD0915E8-9C43-3FCB-94E0-33C45DF028CD> /usr/lib/system/libsystem_coreservices.dylib
    0x7fffc1376000 -     0x7fffc138efff  libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib
    0x7fffc138f000 -     0x7fffc1395fff  libsystem_dnssd.dylib (765.50.9) <FF02A197-7CEF-3684-8155-E5E225051E44> /usr/lib/system/libsystem_dnssd.dylib
    0x7fffc1396000 -     0x7fffc13bfff7  libsystem_info.dylib (503.50.4) <611DB84C-BF70-3F92-8702-B9F28A900920> /usr/lib/system/libsystem_info.dylib
    0x7fffc13c0000 -     0x7fffc13e2ff7  libsystem_kernel.dylib (3789.51.2) <FC51D7B0-8292-3F6A-9231-64340B237EB7> /usr/lib/system/libsystem_kernel.dylib
    0x7fffc13e3000 -     0x7fffc142afe7  libsystem_m.dylib (3121.6) <A790C9A5-DD24-32F5-8FD7-33BFCE79AC87> /usr/lib/system/libsystem_m.dylib
    0x7fffc142b000 -     0x7fffc1449ff7  libsystem_malloc.dylib (116.50.8) <48D1BBA3-914E-3C65-AF70-C33B4A1B5233> /usr/lib/system/libsystem_malloc.dylib
    0x7fffc144a000 -     0x7fffc14a3ffb  libsystem_network.dylib (856.50.56) <FDE14243-4328-3EFD-824C-C0D314D7B540> /usr/lib/system/libsystem_network.dylib
    0x7fffc14a4000 -     0x7fffc14adff3  libsystem_networkextension.dylib (563.50.32) <D5381DA9-529C-3588-BE16-A2245DE93423> /usr/lib/system/libsystem_networkextension.dylib
    0x7fffc14ae000 -     0x7fffc14b7ff3  libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib
    0x7fffc14b8000 -     0x7fffc14c0fe7  libsystem_platform.dylib (126.50.8) <5940EAB7-84D6-34DC-9B38-111648B2B589> /usr/lib/system/libsystem_platform.dylib
    0x7fffc14c1000 -     0x7fffc14cbff7  libsystem_pthread.dylib (218.51.1) <62A84A68-431D-3B54-A7B6-31367CCF2884> /usr/lib/system/libsystem_pthread.dylib
    0x7fffc14cc000 -     0x7fffc14cfff7  libsystem_sandbox.dylib (592.50.47) <87A2327D-B7A1-3E4C-A85D-D3D9484003DB> /usr/lib/system/libsystem_sandbox.dylib
    0x7fffc14d0000 -     0x7fffc14d1ff3  libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib
    0x7fffc14d2000 -     0x7fffc14d9ffb  libsystem_symptoms.dylib (532.50.47) <9CF6A47C-8343-3E85-9C27-A8D98E726A8B> /usr/lib/system/libsystem_symptoms.dylib
    0x7fffc14da000 -     0x7fffc14edff7  libsystem_trace.dylib (518.51.1) <E1D540D8-CC88-3901-92BA-FC4B802FE0E8> /usr/lib/system/libsystem_trace.dylib
    0x7fffc14ee000 -     0x7fffc14f3ffb  libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib
    0x7fffc14f4000 -     0x7fffc151dff7  libxpc.dylib (972.50.27) <ABC45890-DA23-3A4A-B50B-1384BD4CBBDF> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 18515
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=237.0M resident=0K(0%) swapped_out_or_unallocated=237.0M(100%)
Writable regions: Total=53.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=53.9M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        2 
Kernel Alloc Once                    8K        2 
MALLOC                            45.4M       18 
MALLOC guard page                   32K        7 
STACK GUARD                       56.0M        2 
Stack                             8192K        2 
__DATA                            19.4M      192 
__IMAGE                            528K        2 
__LINKEDIT                       114.1M        4 
__TEXT                           122.9M      195 
__UNICODE                          556K        2 
shared memory                       12K        4 
===========                     =======  ======= 
TOTAL                            367.2M      420 

Model: MacBookPro13,3, BootROM MBP133.0226.B15, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f7
Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In
Graphics: Radeon Pro 460, AMD Radeon Pro 460, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Das Keyboard
USB Device: USB-C Digital AV Multiport Adapter
USB Device: iBridge
USB Device: USB 2.0 BILLBOARD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
Thunderbolt Bus: MacBook Pro, Apple Inc., 15.12
Thunderbolt Bus: MacBook Pro, Apple Inc., 15.12
3
Contributors
3
Replies
18
Views
3 Months
Discussion Span
Last Post by Dani
0

Hi Dani,

hope you're doing well, try to send the report to studio-feedback@zend.com or to their forums http://forums.zend.com and see if they can help. It seems related to Zend, if it was the system then there would be something about a shared library issue.

0

Dani, did you install Zend "out-of-the-box", or did you rebuild it for OSX? I've had to rebuild it in the past for specific versions of Linux.

3

I downloaded the .dmg file for OS X, dragged and dropped the application into the Applications folder, and then attempted to open the application. It just kept resulting in that error message. Ultimately restarting the computer fixed the problem.

Votes + Comments
Ah, the "big red switch" solution! :-)
Good!
Ohh, the old turn it off and on again fix.
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