Hi Folks, I've now had my powerbook for a week or so, and am very happy with my choice. I can now understand all those people who say they *love* their Apple :) .
However I have had one problem that I would welcome advice on. The problem has now occurred twice.
Running OS X 10.3.5
Click on Finder/mac help, & usually a search box plus page with OS X help & options comes up. I type into the search box, hit enter, & a list of 'help' possibilities appears. The emphasis is on *usually*. On two occasions I've clicked on Finder/mac help, the search box has then appeared but the page has been blank. I typed in the query to the search box, hit enter & then..........nothing. Hit enter again...............spinning beachball of death. I tried opening help in other applications & they worked ok.
I phoned the Apple support line, who guided me through a solution that then restored the finder/mac help function. The solution involved removing the Preferences folder from Desktop/home/library to the trash & rebooting. The preferences folder is automatically replaced, but all preferences revert to default.
The second time I again repeated this procedure succesfully, but having to restore all settings is a real pain.
Within the Preferences folder their are a list of files with the extension .plist. Can anyone tell me which one of these is likely to be the culprit. I tried just removing the 'com.apple.helpviewer.plist' & rebooting, but it didn't solve the problem.
Also if anyone has any thoughts about why this should be happening, please share.
Regards
Ian.
Cuppa500
0
Newbie Poster
Recommended Answers
Jump to PostHello,
Open up the Applications --> Utilities --> Disk Utilities and do a permissions check on the drive. There might be a whoopsie in there.
Christian
Jump to PostHello,
A disk permission in Mac OS X is shown in the traditional Ancient Unix.
d rwx rwx rwx
The first character, is either a d or a - and this means Directory, or file.
rwx are read, write, execute
The first pair are owner, …
All 5 Replies
kc0arf
68
Posting Virtuoso
Team Colleague
Cuppa500
0
Newbie Poster
Cuppa500
0
Newbie Poster
kc0arf
68
Posting Virtuoso
Team Colleague
Cuppa500
0
Newbie Poster
Be a part of the DaniWeb community
We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.