I have a Dell Dimension 9100 that wont boot. When I boot to the restore CD it goes along until it gets to the page where you could repair or reinstall windows. Up to that point the keyboard works. As soon as it gets to that page the keyboard stops working and the numlock light goes out. Of course Dell decided not to put anything as useful as a PS/2 port on this computer so I only have USB ports to deal with.
Kurtismonger
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Jump to PostCan you run the Dell Diagnostics?
Have you checked the diagnostic lights?
Any error messages?
Your HD may be dead.
Jump to Postupdate your bios
i needed a bios update for vista upgrade to detect the usb keyboard on my dimension e510
when flashing the BIOS ensure that you follow the instruuctions exactly
Jump to Postwhen you say that the computer wont boot, what exactly is happening?
Dell also has some troubleshooting help on their website for your computer.
http://support.dell.com/support/edocs/systems/dim9100/en/SM/adtshoot.htm#wp1054146
Jump to Postok you may have a virus or malware
if you have no other option you might need to reset the computer back to factory defaults.
restart the computer and press Ctrl and F11 at the same time when the computer starts to boot this should bring up the …
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