Member Avatar for megs

Yesterday I did a windows update which installed/activated Windows XP SP2 security center.

The first time, the internet connection said it would be limited because my IP address was no longer recognized. I rebooted, and now I can no longer connect at all. (error 769; destination unreachable)

I tried adding new programs to the exceptions list, as suggested, but nothing happened. I turned off the firewall, virus protection and live updates, but still nothing. I guess what my question is, is wtf...

Please help?

  • 4 Contributors
  • 4 Replies
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  • 2 Years Discussion Span
  • Latest Post Latest Post by worldclique

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Member Avatar for caperjack

This problem could occur because of Spyware , go on over to the Security section of this fourm and post you problem along with a hijackthis log .
Spyware & Trojans and Other Nasties
,,,,,,,,,,,,,,,,,,,,,,,,
Please Don't post the hijackthis log in this section Thanks .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Please do this.
Download 'Hijack This!'. HijackThis
Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Scan".

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Since Temporary folders are emptied now and then (the files are DELETED), it would not be a good idea to have your backups there. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!


1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR COMPUTER'S HEALTH

Member Avatar for megs

Thanks, I posted a new thread in the security section under the same heading. Hopefully this does the trick.

Member Avatar for The DJ

If you want Service pack 2, you can order the disc for free from Bill Gates & Company. give it a week and boom, you don't have to worry about dial up or loosing internet connections or anything. The disc is free, so I had no complaints.

Member Avatar for worldclique

Hi,

I have had the same issue. I followed your instructions and have posted my log file from the scan. Any help is greatly appreciated!

Thanks!


j.

Logfile of HijackThis v1.99.1
Scan saved at 12:29:45 AM, on 11/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
D:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
d:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
D:\PROGRA~1\McAfee\MSC\mcpromgr.exe
d:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
d:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
D:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
D:\Program Files\McAfee\MPF\MPFSrv.exe
D:\PROGRA~1\McAfee\MPS\mps.exe
D:\Program Files\McAfee\MSK\MskSrver.exe
D:\Program Files\McAfee\MPS\mpsevh.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\Explorer.EXE
d:\PROGRA~1\mcafee.com\agent\mcagent.exe
D:\Program Files\Prevx2\PXAgent.exe
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\SiteAdvisor\6172\SAService.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
D:\Program Files\McAfee\MSK\MskAgent.exe
D:\Program Files\SiteAdvisor\6172\SiteAdv.exe
D:\Program Files\Prevx2\PXConsole.exe
D:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\Messenger\msmsgs.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\iPod\bin\iPodService.exe
d:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
D:\Documents and Settings\jtg\My Documents\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lubaj.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - D:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - D:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - d:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - D:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: BeInSync - {4F2530BA-8C1D-4A6A-8BA0-74E93ADC9B12} - D:\PROGRA~1\BeInSync\BISShellEx.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "D:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [MskAgentexe] D:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] D:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McENUI] D:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [PrevxOne] "D:\Program Files\Prevx2\PXConsole.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: BeInSync - {EE84A04D-8992-4b19-970F-6EA7A01F7331} - D:\PROGRA~1\BeInSync\BISShellEx.dll
O9 - Extra 'Tools' menuitem: BeInSync - {EE84A04D-8992-4b19-970F-6EA7A01F7331} - D:\PROGRA~1\BeInSync\BISShellEx.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games  Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games  Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} (ChessControl Class) - http://zone.msn.com/bingame/zpagames/zpa_kqrp.cab56961.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - D:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - D:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - D:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - D:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - D:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Sha
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