Win XP won't shut down

[turtle10]

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

[setokaiba]

mine stays on window is shuuting down

[HawkBurn]

My computer wont, not shut down, although it sometimes lags, and takes five minutes to shut itself off.

To get by this, I do the following:

1.) Close any running tasks, virus scanners, firewalls, task bar programs
2.) Hit Ctrl+Shift+Esc to open TaskManager
3.) Go to the processes tab, and end any processes that are not needed.
4.) In the processes tab, end the process "explorer.exe" Note: Your taskbar will disappear at this point.. this is what usually causes mine to freeze
5.) In the task manager, select Shut Down, and then select either Turn Off, or Restart.

Hope this works.

[caperjack]

Have a Read .
http://aumha.org/win5/a/shtdwnxp.php

[viperman224]

mine says windows is shuting down and stuff but I have to hit the power button it's like with windows 95 and 98 it says "it's now safe to turn off your computer"

[setokaiba]

help

[Zachery]

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

guys if you have your OWN problems start your own THREADS

has any of this helped you tutrle?

[turtle10]

nope, am still at a loss. Had already looked at the site from caperjack, but it didn't address the same problems.

I've been told to flash the bios, which I've never done before....am nervous because of the consequences. also been trying to learn the differences between apm and acpi, not sure whether the latter should be enabled or disabled......anything I do though the machine still doesn't shut down, it stays at the fully functioning desktop.
Tara

[caperjack]

I've just installed Win XP pro, clean install - the problem is the computer will not shut down. When I click Shut Down, the lights on the tower will flicker a bit, might get a hourglass which then returns to a pointer, but I do not leave the desktop. Everything is still functional. The same thing happens with Restart. I can go into the Sleep Mode though.

I've checked the Power Management settings - there is no APM selection, it isn't available in the BIOS either.

Am at a loss

SIS630 board, 192 mbs RAM

Any help is desparately appreciated! :)
Tara

I aint now trained computer tech,but i have learned a lot by reading and doing things for others and I have built a few computers and repaired a few ,and have never come across a computer that didn't have APM either in windows or in the bios !! I think it has to be one or the other .do you know what motherboard is in your computer .

[turtle10]

sis 630

[caperjack]

thats just the chip set ,I need the manufactor and model #. get this program and run it it will tell you everything on you computer go to motherboard section and you should see the name and #pick the second on in the list ,Personal System Information

http://www.aida32.hu/aida-download.php?bit=32

[turtle10]

sorry for delay...

Procomp BST1M-E for the motherboard

[caperjack]

endless search,can't find a manual for the board ,my eyes are getting blurrryyyyyyyyyyyyyy

[rosamundwo]

3rd Attempt (Success!!)

Problem recognized: Wake on LAN

Right click "My Computer"
Select "Properties"
Go to "Hardware Device"
Click "Device Manager"
Select "Network Adapters"
Select "Marvell Yukon .....PCI-Fast Ethernet Controller--> right click ---properties--->power management-->deselect "Allow the computer to turn off this device to save power"--->Go to "Advanced" tab--->put value off for "Wake from shut down" --->value none for "Wake up capabilities"
press OK

If this doesn't work then check your BIOS

Restart ---> press F2---> go to "Main" tab --->Network boot [Disable] --- Save

[Frank Wallis]

ACPI(Advance Configuration Power Interface) is a feature on
motherboard which is a backup power for your system. For example if there is a power failure,your computer will not shut down immediately but the ACPI will remain "ON" for certain time and will let your computer shut down properly.
After your computer shuts down properly,this ACPI will turn off.
When you start your computer next time, it will start normally unlike when a computer is started after a power failure.

[jirachifans]

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