I'm connected to the Internet, but I can no longer access any websites. When I open Mozilla Firefox, I get the message "The connection was refused when attempting to contact www.(any site I try).com." Sometimes I get another message that says "The document contains no data." When I open IE, I get a message that "The page cannot be displayed." When I type in a website's URL, I get the message "Internet Explorer could not open the search page." I seem to be connected to the internet, though--for example, I was able to run Norton LiveUpdate. I have a cable modem, and I connect using wireless. I tried plugging in the cable, and it still didn't work, although it works fine on our desktop computer, which makes me think that the problem is not with our ISP. My IE firewall is off, and I tried disabling Norton Security but still couldn't load any websites. I cleared my caches; that didn't help either. I've tried plugging in the numbers for Google (to see if it's a DNS problem), but it still wouldn't load. I'm not very technologically savvy, and I'm at a loss about what to try next. Any suggestions would be greatly appreciated!!!
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Jump to Post...I tried disabling Norton Security...
1. Did you make sure that it was completely disabled, or did you just choose the "disable" option from the Startup Tray context menu? If you only chose the "disable" menu option once Norton was up and running, the firewall was not entirely shut down. …
Jump to PostMy mom had a similar problem when she set up her computer herself. It turned out that when norton has the popups saying blah blah is trying to connect to the internet, accept or deny, she put deny for one but it was the cable modem itself. Took me a …
Jump to Post... It turned out that when norton has the popups saying blah blah is trying to connect to the internet, accept or deny, she put deny... but somewhere there is a list of things it has blocked or allowed...
Yeah, it's easy to make that mistake; I've had a number …
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