Hey. I recently tried to play a dvd on my comp and media center told me that the disk wasn't being recognised, so I checked the computer and the drive was missing from there. This is the error in my device manager:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Check for solutions does not work. It brings up a dialog that lingers for a while (i guess it communicates with server) and then disappears without so much as saying what the outcome was.
Does anybody have any idea what's wrong here and how it can be fixed? Please help because its my only optical drive O.o ATM.
By the way, its a dvd burner (dual layer) with this model: HL-DT-ST DVD+-RW GSA-H21N ATA Device. And it came with the computer whic is Acer AST180-UD360A....I don't know what any of that means...
I have the same problem and I think what happen to me was as follows: I got my the new computer windows7 and was installing my printer; a msg came up and said my device was not compatible with windows 7 and needed to find drivers for it. I did a search and a program (can remembr the exact name) came up that said it would find it for me. When I selected ok, I saw the program downloading and uninstalling "drivers" and suddenly stopped and said to continue the installation I have to subscribe for 10.00. Well I didn't know there was a fee so I quit. Later when I got my nephew to look at it he said this program must be blocking me from finding/getting the necessary drivers and now I cant do anything as far as my dvd, ipod, iphone updates. I need help too!!!!! I will post the name of the site as soon as I can find it.