the virus i have won't let me browse the internet in ie. i have a red circle with a white x that keeps poping up saying my computer is infected. i ran highjackthis but i don't know what all that is. i was hoping someone on here could help me. here is the log


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Avant Browser\avant.exe
C:\Documents and Settings\tina\Desktop\badthings\badthings.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.220 intsecure.microsoft.com
O1 - Hosts: 91.212.127.220 intsecure-2009.com
O1 - Hosts: 91.212.127.220 www.intsecure-2009.com
O2 - BHO: BHO - {F64619FF-E19F-4016-BF9C-147CFF821B46} - C:\WINDOWS\system32\iehelper.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PC Antispyware 2010] "C:\Program Files\PC_Antispyware2010\PC_Antispyware2010.exe" /hide
O4 - HKLM\..\Run: [system tool] C:\Program Files\leeakv\jkscsysguard.exe
O4 - HKLM\..\Run: [braviax] braviax.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Monopod] C:\DOCUME~1\tina\LOCALS~1\Temp\c.exe
O4 - HKCU\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
O4 - HKCU\..\Run: [system tool] C:\Program Files\leeakv\jkscsysguard.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://safety.live.com
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - http://supportcenter.adelphia.net/sdccommon/download/tgctlins.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/PopularScreenSaversFWBInitialSetup1.0.1.0.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1149704572468
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=21871
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinner.com/games/v50/dinerdash/dinerdash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://www.worldwinner.com/games/v44/golfsol/golfsol.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O20 - AppInit_DLLs: cru629.dat
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7138 bytes

Recommended Answers

All 3 Replies

The top part of your HJT scan is missing. That is the part that gives us info on your operating system, browser, HJT version, when the scan was run and how it was run. We do need to see that. It looks similar to this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:33:17 PM, on 7/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

So we do need to see that. However, you DO have a very severely infected computer.
Do this first:

Download the HostsXpert.
Run it and press "Restore M$ Hosts File" and press "OK". Exit Program.

Run HJT again. Place a check mark next to the following entries if they remain:

O1 - Hosts: 91.212.127.220 intsecure.microsoft.com
O1 - Hosts: 91.212.127.220 intsecure-2009.com
O1 - Hosts: 91.212.127.220 [url]www.intsecure-2009.com[/url]

O2 - BHO: BHO - {F64619FF-E19F-4016-BF9C-147CFF821B46} - C:\WINDOWS\system32\iehelper.dll

O4 - HKLM\..\Run: [PC Antispyware 2010] "C:\Program Files\PC_Antispyware2010\PC_Antispyware2010.exe" /hide
O4 - HKLM\..\Run: [system tool] C:\Program Files\leeakv\jkscsysguard.exe
O4 - HKLM\..\Run: [braviax] braviax.exe
O4 - HKCU\..\Run: [Monopod] C:\DOCUME~1\tina\LOCALS~1\Temp\c.exe
O4 - HKCU\..\Run: [braviax] C:\WINDOWS\system32\braviax.exe
O4 - HKCU\..\Run: [system tool] C:\Program Files\leeakv\jkscsysguard.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - [url]http://ak.exe.imgfarm.com/images/noc...tup1.0.1.0.cab[/url]

O20 - AppInit_DLLs: cru629.dat

Once you have placed the check marks click the Fix Checked button. Exit HJT.
Reboot the computer. Then do the following EXACTLY as instructed:

Please download Malwarebytes' Anti-Malware (MBA-M) to your Desktop.

  • DoubleClick mbam-setup.exe and follow the prompts to install MBA-M.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

Reboot the computer.

Please Run the ESET Online Scanner and attach the ScanLog with your post for assistance.

  • You will need to use Internet Explorer to to complete this scan.
  • You will need to temporarily Disable your current Anti-virus program.[/B]
  • Be sure the option to Remove found threats is checked and the option to Scan unwanted applications is Checked.
  • When you have completed that scan, a scanlog ought to have been created and located at C:\Program Files\EsetOnlineScanner\log.txt. Please post that log for us as directed below.

When that is complete, Reboot the Computer.

When the computer is rebooted go to Add/Remove and Uninstall anything related to [B]FunWebProducts.

Next run a new HJT scan. Save the FULL LOG.
Post back here in this order:
MBA-M log, ESET Scanner log, and finally this last Full HiJackThis log.
Judy

ok i did everything you told me to do and i think it's fixed here are the logs


Malwarebytes' Anti-Malware 1.40
Database version: 2593
Windows 5.1.2600 Service Pack 2

8/10/2009 6:33:40 PM
mbam-log-2009-08-10 (18-33-30).txt

Scan type: Full Scan (C:\|)
Objects scanned: 416758
Time elapsed: 1 hour(s), 53 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 37
Registry Values Infected: 5
Registry Data Items Infected: 6
Folders Infected: 1
Files Infected: 58

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{6c8ab177-7b09-4f5c-9e6d-82eaa765430c} (Adware.Accoona) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{e24211b3-a78a-c6a9-d317-70979ace5058} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{944864a5-3916-46e2-96a9-a2e84f3f1208} (Adware.Accoona) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f64619ff-e19f-4016-bf9c-147cff821b46} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> No action taken.
HKEY_CLASSES_ROOT\TypeLib\{df058c45-cd18-453e-8745-5a77f60722ab} (Adware.Gdown) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{b5a33c35-7298-4d15-8753-a2e851e2eab3} (Adware.Gdown) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{f0d2b812-752d-4af1-a2fb-968c4d8446db} (Adware.Gdown) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{e856b973-45fd-4559-8f82-eab539144667} (Adware.Gdown) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup.exe (Trojan.Agent) -> No action taken.
HKEY_CLASSES_ROOT\asearchassist.adefaultsearch (Adware.Accoona) -> No action taken.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Ares Gold (Adware.WhenUSave) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Monopod (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\IRISm (Trojan.BHO) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> No action taken.
HKEY_CURRENT_USER\Control Panel\don't load\wscui.cpl (Hijack.SecurityCenter) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\braviax (Trojan.Downloader) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PC Antispyware 2010 (Rogue.PC_Antispyware2010) -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
C:\Program Files\AV Care (Rogue.AVCare) -> No action taken.

Files Infected:
C:\WINDOWS\SYSTEM32\msxml71.dll (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\a.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\aowscmxnre.tmp (Rogue.AVCare) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\b.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\d.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\e.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\enwxsocram.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\eoxwmsranc.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\f.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\g.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\h.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\i.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\j.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\k.exe (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\mnsecrxaow.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\msupd_2.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\msxml71.dll (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\omrnwescxa.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\prun.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\rasvsnet.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\wcrnaseoxm.tmp (Rogue.AVCare) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\wxmracnseo.tmp (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\wxnraocsem.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\xmaerconws.tmp (Trojan.TDSS) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temp\xrmcoansew.tmp (Trojan.Downloader) -> No action taken.
C:\Program Files\AV Care\AVCare.exe (Rogue.AVCare) -> No action taken.
C:\Program Files\AV Care\PP.exe (Rogue.AVCare) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP896\A0260724.sys (Trojan.KillAV) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP896\A0260752.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260754.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260761.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260764.cpl (Rogue.HomeAntiVirus) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260775.dll (Trojan.BHO) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP898\A0260778.exe (Trojan.FakeAlert) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP898\A0260789.exe (Trojan.FakeAlert) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260868.cpl (Rogue.HomeAntiVirus) -> No action taken.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260879.cpl (Rogue.HomeAntiVirus) -> No action taken.
C:\WINDOWS\cru629.dat (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\msa.exe (Trojan.Downloader) -> No action taken.
C:\WINDOWS\syssvc.exe (Trojan.Dropper) -> No action taken.
C:\WINDOWS\SYSTEM32\cru629.dat (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\SYSTEM32\GTDownDE_87.ocx (Adware.Gdown) -> No action taken.
C:\WINDOWS\SYSTEM32\iehelper.dll (Trojan.BHO) -> No action taken.
C:\WINDOWS\SYSTEM32\lsp.dll (Hijack.LSP) -> No action taken.
C:\WINDOWS\SYSTEM32\net.net (Trojan.Downloader) -> No action taken.
C:\WINDOWS\SYSTEM32\wisdstr.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\SYSTEM32\_scui.cpl (Rogue.HomeAntiVirus) -> No action taken.
C:\WINDOWS\SYSTEM32\DLLCACHE\beep.sys (Trojan.KillAV) -> No action taken.
C:\WINDOWS\SYSTEM32\DRIVERS\BEEP.SYS (Trojan.KillAV) -> No action taken.
C:\Program Files\AV Care\avc.ico (Rogue.AVCare) -> No action taken.
C:\WINDOWS\SYSTEM32\braviax.exe (Trojan.FakeAlert) -> No action taken.
C:\WINDOWS\SYSTEM32\mcrh.tmp (Malware.Trace) -> No action taken.
C:\Documents and Settings\tina\Cookies\otenazun.exe (Fake.Dropped.Malware) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temporary Internet Files\okahug.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\tina\Local Settings\Temporary Internet Files\uqumyru.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\tina\setup.exe (Trojan.Agent) -> No action taken.
C:\WINDOWS\braviax.exe (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> No action taken.


C:\Documents and Settings\All Users\Application Data\STOPzilla!\Quarantine\3b176ad9-30ff-46fd-a6aa-76dd829c133f.pre a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\Documents and Settings\tina\Local Settings\Temp\MWYf.exe a variant of Win32/Kryptik.AAL trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP836\A0247044.bat Win32/Adware.Virtumonde application cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP896\A0260723.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP896\A0260746.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP896\A0260747.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260755.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260756.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP897\A0260769.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP898\A0260782.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP898\A0260783.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260847.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260848.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260863.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260872.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260873.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260882.dll Win32/TrojanDownloader.FakeAlert.AGM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260883.exe probably a variant of Win32/Adware.WinFixer.AB application cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260884.exe a variant of Win32/Adware.VirusRemover application cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260885.exe Win32/TrojanDownloader.FakeAlert.AGL trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260886.exe Win32/Agent.PTT trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260887.ocx probably a variant of Win32/Adware.Agent application cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260888.dll Win32/Adware.SpywareProtect2009 application cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260889.dll Win32/Agent.PTT trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260890.exe Win32/TrojanDownloader.FakeAlert.AGO trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260891.sys a variant of Win32/UltimateDefender.A trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260892.SYS a variant of Win32/UltimateDefender.A trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP899\A0260907.exe a variant of Win32/Kryptik.ACE trojan cleaned by deleting - quarantined
C:\WINDOWS\SYSTEM32\ffhkj.bak1 Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\SYSTEM32\ffhkj.bak2 Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\SYSTEM32\ffhkj.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\SYSTEM32\ffhkj.ini2 Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\WINDOWS\SYSTEM32\ffhkj.tmp Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:38 PM, on 8/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\cisvc.exe
C:\Documents and Settings\tina\Desktop\badthings\badthings.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://safety.live.com
O16 - DPF: {01010200-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Installer) - http://supportcenter.adelphia.net/sdccommon/download/tgctlins.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdccommon/download/tgctlins.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} (SpiderSolitaire Control) - http://www.worldwinner.com/games/v56/spidersolitaire/spidersolitaire.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1149704572468
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=21871
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab27513.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinner.com/games/v50/dinerdash/dinerdash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) - http://www.worldwinner.com/games/v44/golfsol/golfsol.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O20 - AppInit_DLLs: cru629.dat
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 6611 bytes

hope i did everything right

Nope, your MBA-M log shows....

No action taken.

on many of the entries. Please run it again and have it Remove Everything found. Some items show you did fix, but not all.
When that is complete Reboot the Computer and run HJT again.
Post back with both logs.
Judy

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