Hi,
So my computer went haywire when I was on the internet. I am now unable to connect to the internet at all, and if I press any key on the keyboard it freezes, but the mouse function is ok. I only have my blackberry to download any additional software and then can put that on my computer.

1. I disabled/removed all p2p software

2. My windows malicious software seems to be gone. Without internet capabilities it is unable to download.

3. I ranATF-Cleaner.exe

4. I attempted to run GMER Rootkit Scanner, but my computer always freezes when I attempt to save because I need to use the keyboard, which freezes my comp.

5. I ran the MBA-M, and the DDS scan-log, I will try to paste the dds.txt and attach everything else.

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Administrator at 12:58:28.26 on Thu 04/01/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.338 [GMT -7:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [Microsoft Task Scheduler] c:\windows\system32\dlha\mstask32.com
uRun: [Microsoft Webcam Enhance V2.1] c:\windows\runtfs32.exe
uRun: [BitTorrent] "c:\program files\bittorrent\bittorrent.exe" --force_start_minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [IndicatorUtility] c:\program files\fujitsu\fujitsu hotkey utility\IndicatorUty.exe
mRun: [LoadFUJ02E3] c:\program files\fujitsu\fuj02e3\FUJ02E3.exe
mRun: [LoadFujitsuQuickTouch] c:\program files\fujitsu\application panel\QuickTouch.exe
mRun: [LoadBtnHnd] c:\program files\fujitsu\btnhnd\BtnHnd.exe
mRun: [RemoteControl] "c:\program files\cyberlink codec\PDVDServ.exe"
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [<NO NAME>]
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [FJUPDNV_Chitose] c:\program files\fujitsu\fjdvrupd\fjdvrupd.exe
mRun: [Microsoft Task Scheduler] c:\windows\system32\dlha\mstask32.com
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
Trusted Zone: aol.com\free
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} - hxxp://imlive.com/chatsource/ImlCID.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll
mASetup: Microsoft Webcam Enhance V2.1 - c:\windows\runtfs32.exe

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\dfqxxqm4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=%3F%3F%21%21%21%40%40%40%28%28%28%3A%3A%3A%29%29%29
FF - plugin: c:\documents and settings\administrator\application data\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\documents and settings\administrator\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ZangoSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-3-19 607576]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\drivers\fuj02e3.sys [2005-9-12 4864]
S0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys --> c:\windows\system32\drivers\ikfilesec.sys [?]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;\??\c:\program files\grisoft\avg anti-spyware 7.5\guard.sys --> c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [?]
S1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\avgascln.sys --> c:\windows\system32\drivers\AvgAsCln.sys [?]
S1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys --> c:\windows\system32\drivers\iksysflt.sys [?]
S1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys --> c:\windows\system32\drivers\iksyssec.sys [?]
S1 pctfw2;pctfw2;\??\c:\windows\system32\drivers\pctfw2.sys --> c:\windows\system32\drivers\pctfw2.sys [?]
S2 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard;c:\program files\grisoft\avg anti-spyware 7.5\guard.exe --> c:\program files\grisoft\avg anti-spyware 7.5\guard.exe [?]
S2 FlashDrv;FlashDrv;c:\progra~1\fujitsu\flashaid\FlashDrv.sys [2005-9-12 7196]
S2 gupdate1c9feb99701dc7a;Google Update Service (gupdate1c9feb99701dc7a);c:\program files\google\update\GoogleUpdate.exe [2009-7-6 133104]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsauxs.exe --> c:\program files\spyware doctor\pctsAuxs.exe [?]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-29 24652]
S3 ADVNTDRV;ADVNTDRV;c:\windows\system32\drivers\ADVNTDRV.SYS [1999-11-18 3872]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctssvc.exe --> c:\program files\spyware doctor\pctsSvc.exe [?]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]

=============== Created Last 30 ================

2010-04-01 03:34:460d-----w-c:\windows\system32\wbem\Repository
2010-03-31 15:44:380d-----w-C:\$AVG
2010-03-30 05:02:1512464----a-w-c:\windows\system32\avgrsstx(2).dll
2010-03-30 05:01:500d-----w-c:\windows\system32\drivers\Avg(2)
2010-03-30 04:58:280d-----w-c:\program files\AVG(2)
2010-03-30 04:57:520d-----w-c:\docume~1\alluse~1\applic~1\avg9
2010-03-30 03:56:490d-----w-c:\program files\Avira
2010-03-19 02:26:3723----a-w-c:\windows\VI20.set

==================== Find3M ====================

2010-03-30 07:46:3038224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-30 07:45:5220824----a-w-c:\windows\system32\drivers\mbam.sys
2010-03-10 04:33:411509888----a-w-c:\windows\system32\shdocvw(2).dll
2010-02-26 05:43:57667136----a-w-c:\windows\system32\wininet(2).dll
2010-02-26 05:43:57627712----a-w-c:\windows\system32\urlmon(2).dll
2007-05-07 01:41:066820528-c--a-w-c:\program files\FirefoxGoogleToolbarSetup.exe

============= FINISH: 12:59:08.14 ===============


So after all that, MBA-M found some nasty stuff but still no internet and still freezes if I use the keyboard. I feel like I really blew it. I hope I posted this correctly.

So after all that, MBA-M found some nasty stuff but still no internet and still freezes if I use the keyboard. I feel like I really blew it. I hope I posted this correctly.

At very quick glance, nothing jumps out at me from the log. Can you tell us what MBAM found and removed?

-- Do you have a flash drive handy?
-- Are you able to burn an ISO on an uninfected computer?

-- Do you know if you have any viable System Restore Points?
-- Are you able to boot to Safe Mode or Safe Mode with Networking? If so, does your keyboard work OK in Safe Mode?

I'll try to check back as time permits - we're a bit understaffed this at the moment and I'll be away from compy much of the weekend.

Cheers :)
PP

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