Hi,
I recently encountered the same problem on my Dell laptop. I am able to log in to each user but a scanner box appears and a black screen stating safe mode in each corner. I have ran Malware but nothing shows up and then he software shuts down. I have located the file and deleted it but it still comes back when I restart.
Could you possibly offer me any advice please?

Thanks
MA

Hi,
I recently encountered the same problem on my Dell laptop. I am able to log in to each user but a scanner box appears and a black screen stating safe mode in each corner. I have ran Malware but nothing shows up and then he software shuts down. I have located the file and deleted it but it still comes back when I restart.
Could you possibly offer me any advice please?

Thanks
MA

Markus, you need to begin your own thread and not post within another person's thread. We don't work with two users or two computers on the same thread.

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