My computer has a virus now, and yesterday it turned on just fine, but today it says it cannot start up. I have restarted the computer several times, and it doesn't start up. I have not done a cold boot, because I didn't think that would help. I run the start up repair, and this is the error that it gives me.
The instruction at 0xfe6532a6 referenced memory at 0xffffffff.
The memory could not be read.
Click OK to terminate the program.
I have tried a system restore, but that didn't help. I would prefer not to reinstall windows again, but if need be I will.
First, do a full shutdown, then make sure that all memory is cleared. If this is a laptop, you may need to remove the battery and hold the start button/slide on for 10-20 seconds. If a desktop, then shut down and remove the power cord for at least 30 seconds to 2 minutes. Depending upon your make/model there may be some other thing you need to do to make sure that all RAM and volatile flash memory is "drained". Then restart the system. Some viruses can infect the volatile flash memory so that when you do a warm restart, they reinfect the system.