Member Avatar for christine.mendoza.969

good day everyone,
my computer hardware are all good. but when i power it on, display only appears up to windows logo only. the next thing happen was black screen though the computer is still running. please help me to solve this problem. thanks...

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  • Latest Post Latest Post by KushMishra

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Member Avatar for rch1231

Hello,

Which version of windows and do you have either your install CD/DVD?

Member Avatar for KushMishra

Hi,

Try these steps :-

  1. Install video driver again and this time do not update for few days.
  2. If above step doesn't solve your issue then on the black screen press Ctrl+Alt+Delete to open task manager and in the new task type in rstrui.exe to restore your system back to date when everything used to be fine.

I hope that helps you :)

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