Hi,
I am new to this but have tried to follow the post read first but still to no avail. I hope I have put hj this into the right place, my c drive documents in its own folder.
I have problems with isearch and IMIServer Plugin being recognised by my aol spayware software.
My hijack this log will follow. Can you please help i am willing to learn. cheers
ken


Logfile of HijackThis v1.99.1
Scan saved at 10:05:36 PM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter
Edition\3.0\Apps\apdproxy.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common
files\aol\1164893055\ee\services\antiSpywareApp\ver2_0_12\AOLSP
Scheduler.exe
c:\program files\common files\aol\1164893055\ee\aolsoftware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Documents and Settings\Ken Donald\My Documents\hijack this\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [{A8DB8E73-0B6E-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6E-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [{A8DB8E73-0B6F-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6F-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\spywarebot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NeroScoutOptions.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAA6A0E1-C6B5-417F-8DDC-0E6F12F1A030}: NameServer = 205.188.146.145
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0001670
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Recommended Answers

All 15 Replies

Hi and welcome to Daniweb forums :).

Download
SDFix
and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the
following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the
    Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
  • In Safe Mode, right click the SDFix.zip folder and choose Extract
    All
    ,
  • Open the extracted folder and double click RunThis.bat to
    start the script.
  • Type Y to begin the script.
  • It will remove the Trojan Services then make some repairs to the
    registry and prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • Your system will take longer that normal to restart as the fixtool
    will be running and removing files.
  • When the desktop loads the Fixtool will complete the removal and
    display Finished, then press any key to end the script and load
    your desktop icons.
  • Finally open the SDFix folder on your desktop and copy and paste the
    contents of the results file Report.txt back onto the forum with
    a new HijackThis log
SDFix: Version 1.68
Run by Ken Donald - Tue 02/27/2007 @ 11:03:02.98
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Safe Mode:
Checking Services:
Name:
COM+ Messages
Path:
"C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0001670
COM+ Messages Deleted
Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting...
Normal Mode:
Checking Files:
Below files will be copied to Backups folder then removed:
C:\WINDOWS\system32\unsvchosts.lzma - Deleted


ADS Check:
C:\WINDOWS\system32
No streams found.


Final Check:
Remaining Services:
------------------


Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTorrent"
"C:\\Program Files\\BitTorrent\\maketorrent.exe"="C:\\Program Files\\BitTorrent\\maketorrent.exe:*:Enabled:Make Torrent"
"C:\\Program Files\\LimeWire\\uninstall.exe"="C:\\Program Files\\LimeWire\\uninstall.exe:*:Enabled:Uninstall"
"C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe"="C:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe:*:Enabled:Nero Home"
"C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE"="C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE:*:Enabled:LiveUpdate"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\Temp\\NavBrowser.exe"="C:\\WINDOWS\\Temp\\NavBrowser.exe:*:Enabled:NAVBrowser"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL 9.0"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Disabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Disabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Disabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe"="C:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe:*:Enabled:MSI starter"
"C:\\Program Files\\AntiVir PersonalEdition Classic\\avcenter.exe"="C:\\Program Files\\AntiVir PersonalEdition Classic\\avcenter.exe:*:Enabled:Start AntiVir PersonalEdition Classic"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL 9.0"


Remaining Files:
---------------
Backups Folder: - C:\SDFix\backups\backups.zip


Checking For Files with Hidden Attributes :
C:\Program Files\AOL 9.0\aolphx.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL 9.0\RBM.exe
C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp
C:\Documents and Settings\Ken Donald\My Documents\My Pictures\fizzley and shizzley\SIV125.tmp
Add/Remove Programs List:
7-Zip 4.42
Ad-Aware SE Professional
ATI - Software Uninstall Utility
Avira AntiVir PersonalEdition Classic
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
AOL Coach Version 1.0(Build:20040229.1 uk)
ATI Display Driver
BitTorrent 5.0.5
BT Voyager 105 ADSL Modem
BT Voyager Modem AOL Test
CCleaner (remove only)
Cucusoft MPEG/MOV/rmvb/DivX/AVI to DVD/VCD/SVCD Converter Pro 7
DivX Content Uploader
Easy CD-DA Extractor 10
EPSON Printer Software
HD Tune 2.50
HijackThis 1.99.1
High Definition Audio Driver Package - KB888111
RealPlayer
Adobe Flash Player 9 ActiveX
Learn2 Player (Uninstall Only)
Viewpoint Media Player
DivxToDVD 0.5.0
Windows XP Service Pack 2
WinZip
Macromedia Dreamweaver 8
Symantec KB-DocID:2003093015493306
AutoUpdate
Rhapsody Player Engine
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Google Earth
iTunes
Nero 7 Premium
Adober Photoshopr Album Starter Edition 3.0
QuickTime
Macromedia Extension Manager
CV Writer
DivX Codec
EPSON PRINT Image Framer Tool2.0
EPSON PhotoQuicker3.4
DivX Player
Microsoft Office Standard Edition 2003
Apple Software Update
Adobe Reader 8
DivX Converter
DivX Web Player
ConvertXtoDVD 2.1.5.173
Business Cards & Certificates
PIF DESIGNER2.0
Realtek High Definition Audio Driver
Finished
Hijack this log;
ogfile of HijackThis v1.99.1
Scan saved at 11:09:04 AM, on 2/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\aol\1164893055\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
c:\program files\common files\aol\1164893055\ee\aolsoftware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Ken Donald\My Documents\hijack this\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [{A8DB8E73-0B6E-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6E-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [{A8DB8E73-0B6F-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6F-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\spywarebot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAA6A0E1-C6B5-417F-8DDC-0E6F12F1A030}: NameServer = 205.188.146.145
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Cheers for your help. Do I do anything else?

SDFix got most, but there is a little more to do.
Viewpoint Manager is considered to be foistware, rather than malware, since it is installed without users approval, but doesn't spy or do anything "bad". Please read this article: http://www.clickz.com/news/article.php/3561546
I suggest that you remove the program. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
Viewpoint
Viewpoint Manager
Viewpoint Media Player

==

Can you please do the following.

===============

Scan with HijackThis and then place a check next to all the following, if present:


O4 - HKLM\..\Run: [{A8DB8E73-0B6E-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6E-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [{A8DB8E73-0B6F-1033-1125-050604240001}] "C:\Program Files\Common Files\{A8DB8E73-0B6F-1033-1125-050604240001}\Update.exe" mc-110-12-0001670
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\Common Files\{A8DB8E73-0B6E-1033-1125-050604240001}
C:\Program Files\Common Files\{A8DB8E73-0B6F-1033-1125-050604240001}

Search for...

ALCMTR.EXE

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear.

Select the first option to run Windows in Safe Mode hit enter.

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

Hi, My spyware says they are still there.
I didnt need to do the last step in safe mode. Should i recheck the hide protected operating system files now or later?
Thanks
Ken
Logfile of HijackThis v1.99.1
Scan saved at 11:33:48 AM, on 2/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\aol\1164893055\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
c:\program files\common files\aol\1164893055\ee\aolsoftware.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Ken Donald\My Documents\hijack this\HijackThis.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\spywarebot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EAA6A0E1-C6B5-417F-8DDC-0E6F12F1A030}: NameServer = 205.188.146.145
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Does it give the exact path to them? If so, post them here please.

Go here and download then run Silent Runners.vbs. Right click on the download link and select Save Target As. Save it to the desktop or to a folder in a permanent directory. It generates a log which will be created in the same folder you are running it from. Please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

Cannot seem to find a path for them.
Tried silent runners and here is the log:-

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}" = ""C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"" ["Nero AG"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"DSLSTATEXE" = "C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon" ["GlobespanVirata, Inc."]
"DSLAGENTEXE" = "C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe" [null data]
"%FP%Friendly fts.exe" = ""C:\Program Files\VoyagerTest\fts.exe"" ["Friendly Technologies"]
"AOLDialer" = "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" ["AOL LLC"]
"HostManager" = "C:\Program Files\Common Files\AOL\1164893055\ee\AOLSoftware.exe" ["America Online, Inc."]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"avgnt" = ""C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min" ["Avira GmbH"]
"High Definition Audio Property Page Shortcut" = "HDAShCut.exe" ["Windows (R) Server 2003 DDK provider"]
"SoundMan" = "SOUNDMAN.EXE" ["Realtek Semiconductor Corp."]
"AlcWzrd" = "ALCWZRD.EXE" ["RealTek Semicoductor Corp."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"SpywareBot" = "C:\Program Files\spywarebot\SpywareBot.exe -boot" ["SpywareBot Company"]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"Adobe Photo Downloader" = ""C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"" ["Adobe Systems Incorporated"]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll" ["Sun Microsystems, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{23170F69-40C1-278A-1000-000100020000}" = "7-Zip Shell Extension"
-> {HKLM...CLSID} = "7-Zip Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\7-Zip\7-zip.dll" ["Igor Pavlov"]
"{46E22146-59C0-4136-9233-FB7720E777B2}" = "EzCddax extension"
-> {HKLM...CLSID} = "EzCddax Class"
\InProcServer32\(Default) = "C:\Program Files\Easy CD-DA Extractor 10\ezcddax10.dll" [null data]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{45AC2688-0253-4ED8-97DE-B5370FA7D48A}" = "Shell Extension for Malware scanning"
-> {HKLM...CLSID} = "Shell Extension for Malware scanning"
\InProcServer32\(Default) = "C:\Program Files\AntiVir PersonalEdition Classic\shlext.dll" ["H+BEDV Datentechnik GmbH"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
"{B327765E-D724-4347-8B16-78AE18552FC3}" = "NeroDigitalIconHandler"
-> {HKLM...CLSID} = "NeroDigitalIconHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll" ["Nero AG"]
"{7F1CF152-04F8-453A-B34C-E609530A9DC8}" = "NeroDigitalPropSheetHandler"
-> {HKLM...CLSID} = "NeroDigitalPropSheetHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll" ["Nero AG"]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
HKLM\Software\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{7D4D6379-F301-4311-BEBA-E26EB0561882}\(Default) = "NeroDigitalExt.NeroDigitalColumnHandler"
-> {HKLM...CLSID} = "NeroDigitalColumnHandler Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Ahead\Lib\NeroDigitalExt.dll" ["Nero AG"]
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
7-Zip\(Default) = "{23170F69-40C1-278A-1000-000100020000}"
-> {HKLM...CLSID} = "7-Zip Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\7-Zip\7-zip.dll" ["Igor Pavlov"]
EzCddax\(Default) = "{46E22146-59C0-4136-9233-FB7720E777B2}"
-> {HKLM...CLSID} = "EzCddax Class"
\InProcServer32\(Default) = "C:\Program Files\Easy CD-DA Extractor 10\ezcddax10.dll" [null data]
Shell Extension for Malware scanning\(Default) = "{45AC2688-0253-4ED8-97DE-B5370FA7D48A}"
-> {HKLM...CLSID} = "Shell Extension for Malware scanning"
\InProcServer32\(Default) = "C:\Program Files\AntiVir PersonalEdition Classic\shlext.dll" ["H+BEDV Datentechnik GmbH"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
7-Zip\(Default) = "{23170F69-40C1-278A-1000-000100020000}"
-> {HKLM...CLSID} = "7-Zip Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\7-Zip\7-zip.dll" ["Igor Pavlov"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Shell Extension for Malware scanning\(Default) = "{45AC2688-0253-4ED8-97DE-B5370FA7D48A}"
-> {HKLM...CLSID} = "Shell Extension for Malware scanning"
\InProcServer32\(Default) = "C:\Program Files\AntiVir PersonalEdition Classic\shlext.dll" ["H+BEDV Datentechnik GmbH"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing LP"]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------
Note: detected settings may not have any effect.
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Ken Donald\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "Ken Donald" & "All Users" startup folders:
------------------------------------------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"Adobe Reader Synchronizer" -> shortcut to: "C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe" [null data]
"AOL 9.0 Tray Icon" -> shortcut to: "C:\Program Files\AOL 9.0\aoltray.exe -check" ["America Online, Inc."]
"WinZip Quick Pick" -> shortcut to: "C:\Program Files\WinZip\WZQKPICK.EXE" ["WinZip Computing LP"]


Enabled Scheduled Tasks:
------------------------
"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -Task" ["Apple Computer, Inc."]


Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser\
"{4982D40A-C53B-4615-B15B-B5B5E98D167C}"
-> {HKLM...CLSID} = "AOL Toolbar"
\InProcServer32\(Default) = "C:\Program Files\AOL Toolbar\toolbar.dll" ["IE Toolbar"]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{4982D40A-C53B-4615-B15B-B5B5E98D167C}" = (no title provided)
-> {HKLM...CLSID} = "AOL Toolbar"
\InProcServer32\(Default) = "C:\Program Files\AOL Toolbar\toolbar.dll" ["IE Toolbar"]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]
HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.5.0_11"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_11"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll" ["Sun Microsystems, Inc."]
{4982D40A-C53B-4615-B15B-B5B5E98D167C}\
"ButtonText" = "AOL Toolbar"
"MenuText" = "AOL Toolbar"
{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
AntiVir PersonalEdition Classic Guard, AntiVirService, "C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe" ["AVIRA GmbH"]
AntiVir PersonalEdition Classic Scheduler, AntiVirScheduler, "C:\Program Files\AntiVir PersonalEdition Classic\sched.exe" ["Avira GmbH"]
AOL Connectivity Service, AOL ACS, ""C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe"" ["AOL LLC"]
Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
EPSON Printer Status Agent2, EPSONStatusAgent2, "C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe" ["SEIKO EPSON CORPORATION"]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
SmartLinkService, SLService, "slserv.exe" ["Smart Link"]
Symantec Core LC, Symantec Core LC, ""C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"" ["Symantec Corporation"]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
EPSON V5 2KMonitor\Driver = "EBPMON2.DLL" ["SEIKO EPSON CORPORATION"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]


----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 30 seconds.
---------- (total run time: 207 seconds)

Cheers
Ken

That's showing up as clean too. Without seeing where it is, makes it difficult to remove. Unless it's not really there :). Doesn't AOL spyware claim to be able to remove what it finds?

----

Try this;

Please download and install AVG antispyware tool

  • Close all other Applications Select language click Ok
  • Click I Agree
  • Click next
  • Click Install
  • Click Finish
  • Wait and AVG antispyware will open to the main screen automatically.
  • Wait again a few minutes and AVG antispyware Should Auto update itself. If it doesn't click update at top of screen.
  • This is very important to get updates
  • When updating has finished. Close AVG antispyware.

If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE

    You MUST manage to get into Safe Mode for the fix to work.

Make sure to close all open windows/programs/folders. Have nothing else open while AVG antispyware performs its scan!

  • Run AVG antispyware.
  • Click on scanner at top of AVG antispyware sceen.
  • Click on Settings.
  • Under How to Act click on Recommended Action and choose Quarantine.
  • Under How to scan all boxes should be selected.
  • Under Possibly unwanted software all boxes should be selected.
  • On right side under Reports: click on Automatically generate report after every scan.
  • Under What to scan select scan every file.
  • Click On scan Tab.
  • Click on Complete system scan.
  • Let the program scan the machine It can take awhile give it time.
  • When scan has finished at bottom of screen click Apply all Actions.
  • Click Save report
  • Click Save Report as (Save as window's screen should pop up.)
  • Click desktop.
  • Click Save.
  • Exit AVG antispyware.

Reboot back to normal mode.


Post the log here.

--

I need to go to bed now, but I will check back in before I go to work in about 8 hours :).

Hi,
Here is my avg antispyware report. Can i just go and delete them or do I have to do anything special? Also some look like they are saved in a restore point. Can i just delete these? Sorry for being a bit dumb!

AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 2:14:08 PM 2/27/2007
+ Scan result:

C:\System Volume Information\_restore{D658184C-1431-4312-8EDA-92550FAA1B4D}\RP82\A0086061.dll -> Adware.GoodByeSpyware : No action taken.
C:\System Volume Information\_restore{D658184C-1431-4312-8EDA-92550FAA1B4D}\RP82\A0086071.dll -> Adware.Maxifiles : No action taken.
HKLM\SOFTWARE\Classes\CLSID\{2A1E37A4-04F1-5535-0715-F2C7C83EB4EE} -> Adware.SpyOnThis : No action taken.
C:\System Volume Information\_restore{D658184C-1431-4312-8EDA-92550FAA1B4D}\RP82\A0086060.exe -> Adware.SpywareRemover : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken donald@aoluk.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken donald@rotator.adjuggler[1].txt -> TrackingCookie.Adjuggler : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@atdmt"]donald@atdmt[/EMAIL][1].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@doubleclick"]donald@doubleclick[/EMAIL][2].txt -> TrackingCookie.Doubleclick : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@mediaplex"]donald@mediaplex[/EMAIL][1].txt -> TrackingCookie.Mediaplex : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken donald@www.myaffiliateprogram[1].txt -> TrackingCookie.Myaffiliateprogram : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@real"]donald@real[/EMAIL][2].txt -> TrackingCookie.Real : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken donald@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@serving-sys"]donald@serving-sys[/EMAIL][1].txt -> TrackingCookie.Serving-sys : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@serving-sys"]donald@serving-sys[/EMAIL][3].txt -> TrackingCookie.Serving-sys : No action taken.
C:\Documents and Settings\Ken Donald\Cookies\ken [EMAIL="donald@tribalfusion"]donald@tribalfusion[/EMAIL][1].txt -> TrackingCookie.Tribalfusion : No action taken.
C:\System Volume Information\_restore{D658184C-1431-4312-8EDA-92550FAA1B4D}\RP78\A0085301.vbs -> Trojan.Small : No action taken.
C:\WINDOWS\system32\wtstr.exe -> Trojan.Small : No action taken.

::Report end

Cheers
Ken

Can i just go and delete them or do I have to do anything special?

Under How to Act click on Recommended Action and choose Quarantine.

Already posted the answer in the post :)

Of course what an idiot!
I still have the isearch and IMIServer Plugin on my aol spyware program. What i did do was delete the aol spyware program and reinstalled it but it still comes up with them being found. Any Ideas?
Cheers
Ken

Unfortunately I know absolutely nothing about the AOL program. Hopefully someone else can help you with the answer.
Unless.......if you uninstall it again and then delete everything related to the program, registry entries included, reboot, then reinstall and see what happens.

Thanks crunchie. Just out of interest pm me if you wish but what is the significance of doing thinks in safe mode?

In safe mode, Windows only loads up enough drivers etc to operate, which means that any files etc that need to be removed, can be, as they are not running.

Thanks for your help
Ken

No problem :).

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