Don't know if this should be under this section or virus section but here goes...
Ever since a few days ago, my PC won't shut down, restart, log off, etc. No matter if I shut down from Start menu or from Task Manager, it doesn't do anything. I have to actually hold down the power button for my PC to switch off which I know isn't good for my computer. However, I noticed under Safe Mode, my PC shuts down perfectly. Any suggestions?
P.S. - I ran a few virus scans but nothing seems to help my situation. I also haven't downloaded any new major hardware/programs.
Shutdown problems can certainly be the work of spyware and the like, but it's also just as likely the result of (non-malicious) software conflicts or corruption.
Let's see if the system is leaving any "suicide notes": Open the Event Viewer utility in your Administrative Tools control panel and look through the system and application logs for any errors, warnings, or other messages which might point to the source of the problem. If you find any such messages, post their complete and exact contents for us please.
Well I think the problem has been fixed accidentally, but I have been receiving errors about device drivers not working properly. In the Event Log there has been about 25-30 errors stating that the attempt to power off my PC failed. Other than that, there hasn't been any other types of errors that bring attention expect this system error:
"Error code 1000000a, parameter1 e56c6946, parameter2 00000002, parameter3 00000001, parameter4 804dc11d.
I honestly don't have any idea how except, before, I ran a virus scan but nothing came up. And then yesterday I was able to shut down again. I even did a system restore two days ago and it shut down after that but I had to undo it because some of my programs were gone. But do you have any idea what's wrong with these device drivers? I remember updating them about a month and a half ago and even then I was still getting errors about them. Thanks
i have tried holding down the power button but it does not work becuase when i switch my computer back on it just pulls uo the same screen. i just installed imvu and this window had come up for it and i havent been able to close it or shut down or log off etc. please help!
She breaks the screen, she knows who to blame. :)
Rule 1. Don't look in Event Viewer unless you have a problem.
Rule 2. Dclick the error to read tha actual fault [module, code....] and google it.
Rule 3. Give us the detail.
EV will report an error on mundane stuff, like Security : your AV didnot/couldnot update on the first try. And so on. Or a DNS ignored a request, perhaps cos it was busy...
we need more info than you gave in your first post
I dont know whats going on my computer wont shut down unless i press and hold down the power button. and when i checked the event list on the administer tools and it said all the setting had an record error.
Python Girl, i think there are too many applications running on ur system and they need time to shut down properly... And probably, ur system is just overloaded beyond its optimum capacity... Could u tell us about your Computer Specs ?