Member Avatar for nanagoose

Hi,

I think I lost my last post.

It is in regards to losing my sound all of a sudden. I am running windows xp and it just wouldn't do any sounds.

I did some troubleshooting and I eventually got this error code.

I did a Direct Sound Test and it came up with : Failure at step 19 user verificaton of softwared HRESULT 0.x00000000 error code.

I have gone on the net but what I see isn't making sense to me. I have tried to restore many times as well as going through all the usual easy troubleshooting.

I have also tried to uninstall windows media player through add and remove but it wasn't there. I tried through program files and it wouldn't go from there either.

Can someone help me? PLEASE !!!!!

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  • Latest Post Latest Post by tayspen
Member Avatar for tayspen

Open volume control and check to see if it is set to 'Mute'.

To do this Start>Control Panel>Sounds and audio devices

Your other post is right below this one, you should edit that one, and delete it.

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