I've been trying for 2/3 days to figure out what my computers issue is. I'll try to give as much information as I can, but please keep in mind I'm far from a computer genius... :) The computer is a Gateway M-series laptop, & it all started when windows was installing an update & went to restart. The restart was unsuccessful & it "froze." I shut it down & booted up in safe mode (only the safe modes will let me in, & yes, it's still in safe mode w/networking at the moment.) I attempted doing system restore, but it still will not load normally. I've also tried doing a system recovery (after saving the information/pics/ect I cant bare to lose) but the recovery only lets me get to the point of filling out the user name & password. It doesn't show any users, only "other user" and when I try to put the information in I get an error saying, "The specified domain either does not exist or could not be connect." I have activated the Administrator account that was created during the set up but it didn't help any? It didn't come with any disks, so I'm at a total loss on what to do next. ANY help will be greatly appreciated, thanks all.
Mommy0813
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Jump to PostThis computer is a member of a domain if you are getting that error message. Have you spoken with your organization's domain administrators?
Jump to PostDoes this computer have a restore image on the hard drive? If so, since you backed up your data, the quickest way to fix this is to simply wipe and reinstall from te computer's recovery image.
Sounds like you we're given this computer or bought if from someone?
Check with …
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JorgeM
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