Michael_SB Newbie Poster 52 posts since Sep 2010 Reputation Points: 0 [?] Q&As Helped to Solve: 0 [?] Skill Endorsements: 0 [?] •Community Member 1 2 Years Ago I had a hard drive crash, which meant I had to install a new HDD in my Dell 64-Bit XPS 1350 (lovely computer). I had previously been running Windows 7 Ultimate Professional which I had upgraded from the OEM Win 7 Home Premium by means of a disk I purchased from my university. Using the Recovery disk from Dell I installed Windows 7 Home Premium successfully on the new hard drive, but when I have tried to upgrade via my disk to Ultimate it installs the whole thing, says its complete, but when I reboot, tells me: "This version of Windows could not be installed. Your previous version of Windows has been restored, and you can continue to use it." I've installed the drivers from Dell's driver disk, but still to no avail. I've also used Driver Robot to update all my drivers. I can't find a .dmp file anywhere under C:\$WINDOWS.~BT\Sources but I did find this file under C:\$WINDOWS.~BT\Sources\Panther. setupact.log https://www.dropbox.com/s/yzy7fhkxlzc235y/setupact.log If anyone could please advise me what I need to do to fix Windows so it will upgrade properly, I would greatly appreciate it.