Printers

[sittas87]

hey guys

(hope my thread is in the rite place)
Im in an ancient environment while troubleshooting,hope that someone can provide some expert knowledge.

I have a computer running windows 2000(Ill call it=(A)) connected to a second win2000(Ill call it (B)) computer that is connected to a laserjet 4plus printer(you with me:-/ ).The method was used for quite a number of years as you can imagine.But now I had trouble printing from computer(A),However I can print from printer (B).I figured that Ill delete the print driver and reinstall it but while the printer driver is installing it stops with the following massage: Operation could not be completed

Im working on a tight schedule and would appreciate any info to try.
Thanx by far

[coolraj003]

Hi

What does it say when you tried to print? was it saying "failed to connect"? or some other error. Or was it simply not printing anything. On PC A could you see the printer as the primary printer before you uninstalled the drivers.

Raj

[sittas87]

It didn't say anything on A,no errors,no freeze- nothing-strange enough I did notice the printer goes off-line when printing from A.

[coolraj003]

Are you sure the physical connection to the printer is stable? could that be the case? but then again pc A should at least let you install printer drivers. Have u tried downloading em from the website and trying from there. That way you would have the latest ones which are fully upto date.

Raj

[sittas87]

there is connection cos the drivers is on machine B and im installing from A.I did some research,it looks like the problem is software based.theres some things Im gonna try as soon as Im going on-site-will keep you up to date-cool

[coolraj003]

Cool man, good luck