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My friend has a problem with his laptop: It is a Compaq Presario, and it runs Windows XP. It boots normally, but as it shows his desktop background, right before the log-in window comes up the blue screen appears. "A problem has been detected and windows has been shut down … 
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Ok...I had been using Windows XP for a while, then someone told me that I need Service Pack 2 to be safe. So I downloaded it, and started installing, but then it said "Access is denied" and started uninstalling itself. Then it requested a restart, so I clicked "Restart Now." …
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